- Monday-Friday 9am-6pm CST; possible Saturdays 8am-12pm
- Ensure customer satisfaction.
- Deliver technical and service support via phone.
- Attend and participate in training sessions and staff meetings.
- Ability to adapt to change and respond to all requests in a professional manner.
- Maintain customer confidence and protect bank operations by keeping information confidential.
- Requires High School diploma.
- Previous banking experience preferred.
- Requires knowledge of Microsoft Office.
- Strong interpersonal, written and verbal communication skills
- Strong organizational skills
- Basic knowledge of web browsers and mobile devices
- Analyze and solve problems efficiently and accurately
- Maintain mental concentration and visual attention to detail
- Effectively manage time
- Multi-task
- Work independently and in a team environment
- Express desire and show willingness to assist customers
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Customer Care Advisor - Edwardsville, United States - Busey
Description
Schedule
FULL TIME (40 HOURS/WEEK) OR PART TIME (UP TO 29 HOURS/WEEK) HOURS AVAILABLE
Duties/Responsibilities
Education
Qualifications
Knowledge of:
Ability to:
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence.
Busey is an Equal Opportunity Employer including Disability/Vets. learn more about Busey's Equal Opportunity Employment.
