- Check in with patients on a regular basis to see if they have any immediate care needs and to assist with disease education and care coordination
- As necessary, schedule patients with other interdisciplinary care team members
- Arrange for prescribed laboratory tests, specialist referrals, and/or diagnostic procedures
- Provide day to day support to assigned care team which includes RNs, NPs, Pharmacists, Social Workers, etc.
- Communicate with patients about their condition through email, phone, and video conversations
- Maintain excellent punctuality and attendance during work hours and adhere to schedule
- Manage large amounts of inbound and outbound inquires and document all correspondences within systems timely and accurately, all while targeting for a first call resolution
- Other duties as assigned
- Passion for helping patients with physical, developmental and intellectual disabilities
- A warm, engaging personality with the ability to connect with individuals virtually via phone and/or video
- Experience in a healthcare environment preferred
- Experience delivering persuasive messaging and empathy
- Expertise in phone etiquette and professional phone demeanor
- Solution-oriented and a creative problem solver
- Inspires a positive and collaborative working environment
- Ability to work in a metric-driven and goal-oriented environment
- Experience with conflict resolution, defusing, and de-escalating calls
- Calm, unhurried approach that inspires confidence
- Highly organized and detail-oriented
- Self-starter with a propensity to follow-up and follow-through
- Experience with Thrio and Elation systems preferred
- An entrepreneurial spirit
- A tenacious self-starter
- Flexible and adaptable to a constantly changing workload
- Must enjoy working in a fast-paced environment
- A sense of humor and a down-to-earth nature
- A drive to assist the member by going above and beyond to simplify their experience
-
Care Navigator
1 week ago
CareBridge Miami, United StatesCare Navigator - Bi-lingual, Russian · The CareBridge Care Navigator supports and collaborates with both patients and medical professionals to ensure effective, organized, and comprehensive care for patients with physical, developmental and intellectual disabilities. This is a fr ...
-
patient care navigator
5 days ago
Genuine Health Group LLC Miami, FL , USA, United StatesSummary · The Patient Care Navigator is an administrative position that works with the clinical team. The Patient Care Navigator facilitates delivery of information to individual members of the clinical team to help coordinate prescribed healthcare services. Patient Care Navigato ...
-
Patient Care Navigator
4 days ago
Genuine Health Group LLC Miami, United StatesJob Description · Job DescriptionSummaryThe Patient Care Navigator is an administrative position that works with the clinical team. The Patient Care Navigator facilitates delivery of information to individual members of the clinical team to help coordinate prescribed healthcare s ...
-
Patient Care Navigator
1 day ago
Broward Community & Family Health Centers, Inc. Lauderhill, United StatesJob Description · Job DescriptionSUMMARY: · Patient Care Navigators are hired by the center and work closely with the Director of Quality Improvement and Nursing, Managed Care Department and with the Clinical Operations Team. The Patient Care Navigator is responsible for monitori ...
-
Youth Care Navigator
1 week ago
Covenant House Florida Fort Lauderdale, United StatesJob Title: Youth Care Navigator · Job Type: Direct Care Staff · Position Reports to: Housing Supervisor · ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible to provide comprehensive case management services to clients, assist clients in development and implementation of a pla ...
-
Youth Care Navigator
1 week ago
Covenant House Florida Fort Lauderdale, United StatesJob Title: Youth Care Navigator · Job Type: Direct Care Staff · Position Reports to: Housing Supervisor · ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible to provide comprehensive case management services to clients, assist clients in development and implementation of a pla ...
-
Youth Care Navigator
6 days ago
Covenant House Florida Inc Fort Lauderdale, United StatesJob Description · Job DescriptionJob Title: Youth Care Navigator · Job Type: Direct Care Staff · Position Reports to: Housing Supervisor · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Responsible to provide comprehensive case management services to clients, assist clients in devel ...
-
Jackson Health System Miami, United States Full time**Depa**rtment**:Emergency Department, FOCUS Program · **Address**:1611 NW 12 Ave, Miami, FL 33136 · **Shift Details**:Full Time, Monday-Friday 10am-6:30pm · **Why Jackson Memorial Hospital**: · Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it h ...
-
Florida Department of Health in Miami-Dade County Miami, United States**Position Location**: Health District Center · - 1350 NW 14TH ST. MIAMI, FL 33125 · **PrEP Navigator · - Position Summary**: · The PrEP Navigator will provide service by assessing eligibility, offering insurance assistance, and educating clients seeking PrEP care through Florida ...
-
Assistant Manager
1 week ago
Borinquen Health Care Center, Inc Miami, United StatesBorinquen Medical Centers is based in Miami, FL and is seeking to hire a full-time Assistant Manager. The position of Assistant Manager will support the department Clinical Manager and all administrative operations including clinical tasks that will support continuity and/or tran ...
-
Family Medicine Physician
2 days ago
One Medical Miami, United States Full timeAbout Us · One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience fo ...
-
Gate Keeper
1 week ago
FirstService Residential Miami, United States**Job Overview**: · As a Gate Keeper you are amongst some of the most valued associates at our properties. Your presence and knowledge reassure both residents and guests that the safety and security of the property is being properly cared for by a dedicated and detail-oriented as ...
-
Caregiver/personal Assistant
6 days ago
Lakhani Household Miami, United States**Join Our Team in Central Brickell, Miami: Seeking a Compassionate and Skilled Live-In Personal Assistant/Caregiver for 3 days per week** · Are you looking to make a meaningful difference in someone's life while working in a dynamic, supportive environment? We are on the hunt fo ...
-
Log Coordinator
1 week ago
Sony Pictures Entertainment, Inc. Miami, United StatesSony Pictures Entertainment (SPE) is a subsidiary of Tokyo-based Sony Corporation. SPE's global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and d ...
-
Wills, Trusts and Estate Planning Paralegal
1 week ago
Ana M. Veliz, P.A. Coral Gables, United StatesAre you ready to be part of a legal team that transcends the traditional? **Ana M. Veliz, P.A.** is not your average law firm. Located in Coral Gables with over 35 years of experience, we have been a steadfast support for Miami families, specializing in wills and trusts, asset pr ...
-
Key Biscayne Driver/ambassador
1 day ago
Freebee Key Biscayne, United StatesAt Freebee, we're more than just a ride - we're an experience, a movement, a revolution. Discover the new, sustainable way to explore your city. With Freebee, travel isn't just convenient - it's community-driven, eco-friendly, and absolutely FREE Our vision goes beyond individual ...
-
Case Manager
1 week ago
Larkin Community Hospital Hialeah, United States**Job Summary**: · Seeking an experienced case manager with previous experience in an acute hospital setting. · **Qualifications**: · - Experience · - Previous C.M. Experience · - Substantial clinical experience · - Education · - Bachelor's degree (required) · - Masters (preferre ...
-
Area Vice President of Hospice Outreach
1 week ago
Amedisys Hialeah, United StatesOverview · Are you looking for a rewarding career as an area vice president of business development? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. · **Attractive pay** · - Base salary between $ ...
-
Kitchen Team Member
1 week ago
Chick-fil-A | Doral Doral, United StatesAt Chick-fil-A, the Team Member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great op ...
-
Baptist Health South Florida Miami, FL , USA, United StatesThe Nurse Navigator acts as liaison between patients, physicians and the respective care team. The Nurse Navigator is responsible for the coordination of care across the continuum, education/provision of information and support for patients, facilitation of decision making, advoc ...
Care Navigator - Miami, United States - CareBridge
Description
Care Navigator
The CareBridge Care Navigator supports and collaborates with both patients and medical professionals to ensure effective, organized, and comprehensive care for patients with physical, developmental and intellectual disabilities.
This is a frontline role which partners with an interdisciplinary care team to provide virtual disease education and care coordination to patients.
This role conducts regular telephonic and televideo visits with patient, assists patients in scheduling visits with other interdisciplinary care team members, and facilitates care coordination with other medical providers.
Responsibilities:
Qualifications:
Employment Type:
Full-time
Location:
Remote
About CareBridge
CareBridge is a provider of technology and services that assist payers and states in caring for patients with physical, intellectual and developmental disabilities.
Care Navigator professionals in Miami
-
Thais Maria
Collections | Operations | Investor Relations
-
greg rossler
Customer Service / Sales