- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products
- Supports Core, server products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
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Sr. Desktop Support Technician
3 weeks ago
Insight Global Oklahoma City, United StatesJob Description · Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, co ...
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Desktop Support Technician
2 days ago
Addison Group Norman, United StatesJob Description · Job DescriptionJob Title: Desktop Support Technician · Location: Norman, OK · Pay Range: Up to $23 / hour depending on experience · **Onsite requirement - must be authorized to work in the United States now, and in the future, without assistance. · Are you looki ...
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Sr. Desktop Support Technician
8 hours ago
Insight Global Edmond, United StatesInsight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and m ...
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Senior System Administrator
1 day ago
Claims Management Resources Inc Oklahoma City, United States Full timeWho We Are: · We are in the business of subrogation - companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other partie ...
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IT Help Desk Technician
2 weeks ago
Malarkey Roofing Products Oklahoma City, United StatesJob Description · Job DescriptionEveryone Belongs at Malarkey · Malarkey takes pride in selecting our most important asset, our employees. Become a part of our mission to manufacture and deliver innovative, performance-driven building products with service and integrity that is u ...
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IT Service Desk Support
3 days ago
Goodwill Industries of Central Oklahoma, Inc. Oklahoma City, United StatesJOB SUMMARY: The IT Service Desk Support role is to provide a point of contact for end users to receive assistance. This role will be supporting all end users across multiple locations in person, over the phone, via email, and with remote assistance software in providing resoluti ...
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IT Field Support Technician
2 weeks ago
Paladin Consulting Oklahoma City, United StatesPaladin Consulting is currently hiring an IT Field Support Technician to join our team working onsite at our clients office located in Oklahoma City, OK. · We work with companies that offer environments for our employees to contribute, learn, and advance thei ...
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Help Desk Support Senior
14 hours ago
HonorVet Technologies Oklahoma City, United StatesPosition: Help Desk Support Senior · Location: Oklahoma City, Oklahoma, United States Must be available for 24-hour call and extended workday/weeks ) · Duration: 12 Months · Job Summary: Provide technical support of the organization's desktop computing environment while ensu ...
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Senior Help Desk Support
2 days ago
OakTree Staffing Oklahoma City, United StatesJob Description · Job Description Senior Help Desk Support · Location: Oklahoma City, OK · Description: · Provide technical support of the organization's desktop computing environment while ensuring exceptional customer service in response to incidents and requests across the org ...
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Help Desk Support
3 days ago
TEKsystems Oklahoma City, United States Paid Work:Job Summary: · Provide technical support of the organization's desktop computing environment while ensuring exceptional customer service in response to incidents and requests across the organization. Creates work tickets to ensure proper tracking, prioritization and escalation o ...
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IT Support Technician
3 weeks ago
Sigma Oklahoma City, United StatesPOSITION SUMMARYThis position contributes to defining and implementing "Best Practice" ITIL (IT Infrastructure Library) policies, procedures, and standards and ensures their conformance with Corporate Information Systems goals and procedures. Provide first-level support for insta ...
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Helpdesk Specialist
3 weeks ago
Flogistix Oklahoma City, United StatesJob Details · Job Location · Corporate - OKC, OK · Description · Job Title: Help Desk Specialist I · Department: IT Operations · Reports To: IT Operations Manager · Help Desk Specialist 1 · Job Description · Our mission is to leverage creative technology in the oil and ga ...
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Medication Access Coordinator
2 weeks ago
Cardiovascluar Health Clinic Oklahoma City, United StatesJob Description · Job DescriptionMedication Access Coordinator · Under general supervision, the Medication Access Coordinator will be responsible for completing necessary functions to ensure optimal reimbursement for high-cost medications for patients receiving care within a card ...
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Systems Technician
1 week ago
BankOnIT Oklahoma City, United States PermanentOverview: · Summary/Objective · The Support Technical Specialist IV is a staff position that provides in-depth technical support for complex end-user cases with limited supervision. · Why you want this job · Innovate and forward-thinking environment. · Catered lunch everyday ...
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Service Advisor
2 weeks ago
B-Sew Inn Oklahoma City, United StatesDepartment: Service/Sales · Reports to: Store Manager · Benefits Include:Competitive Wages · Group Health Insurance · Life Insurance · AD&D Insurance · Optional Vision & Dental Insurance · Paid Time Off (PTO) · Holiday Pay · Pre-Tax Retirement Program · Team Member Discou ...
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Network/System Administrator III
2 weeks ago
gTANGIBLE Oklahoma City, United StatesgTANGIBLE Corporation (gTC), , is a S corporation and a registered Government contractor that provides services and solutions in: · National Security Programs · Professional, Administrative, and Management Support · Mission and Warfighter Support · We are a Service Disabled V ...
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IT Field Support Technician
3 weeks ago
Paladin Consulting, Inc Oklahoma City, United StatesPaladin Consulting is currently hiring an IT Field Support Technician to join our team working onsite at our client's office located in Oklahoma City, OK. · We work with companies that offer environments for our employees to contribute, learn, and advance the ...
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IT Service Desk Support
6 days ago
Goodwill Industries of Central Oklahoma, Inc. Oklahoma City, United StatesJOB SUMMARY: The IT Service Desk Support role is to provide a point of contact for end users to receive assistance. This role will be supporting all end users across multiple locations in person, over the phone, via email, and with remote assistance software in providing resoluti ...
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Field Engineer 3
2 weeks ago
ThreePDS Inc. Oklahoma City, United StatesPC/Computer Field Technician Needed - Oklahoma City, OK · Job Details: · Address: Oklahoma City, Oklahoma · Is this contract to hire/possible extension? Yes · Shift start time and end time? 8-5 M-F + afterhours stand-by - candidates must be willing to on call afterhours on rotat ...
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Specialist
2 weeks ago
HCL Technologies Oklahoma City, United StatesJob Description (Posting).Reporting to: Field Services ManagerAs a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, ...
Desktop Technician - Oklahoma City, United States - Indotronix International Corporation
Description
Position - Desktop Technician
Location: Oklahoma City Ok 73120
Duration: long term
Pay rate $25/hr on w2
100% onsite role
Description
you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
