Jobs
>
Customer Service Representative
>
San Jose

    Customer Service Representative - San Jose, United States - PetVet Care Centers

    Default job background
    Description

    Position Overview:

    The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service.

    Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

    Essential Functions:

    • Provides excellent customer service in-person, over the phone, and during high-stress situations.
    • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
    • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
    • Assists with medication pickups, inquiries, and provides information about services and products.
    • Inputs and manages data in practice management software, including billing and accounts.
    • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
    • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

    Qualifications:

    • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
    • Knowledge of clerical procedures and ability to organize files and records
    • Excellent customer service skills, providing courteous and prompt assistance
    • Accurate cash handling and cashiering abilities
    • Strong multitasking skills with attention to detail
    • Flexibility in scheduling, including weekends and holidays
    • Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

    Schedule:

    • 8-hour shift
    • Day shift
    PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians.

    Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

    PetVet is an equal opportunity employer.

    All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

    EOE, M/F/D/V
    PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

    #J-18808-Ljbffr


  • Visionaire Partners San Jose, United States

    Member Services Representative · Exciting opportunity to join 1st class organization that has excellent benefits, including a pension plan. · RESPONSIBILITIES: · Serve as the main point of contact for our members, unions, employers, providers, and vendors on benefit, claims and ...


  • A To Z Insurance Agency San Jose, United States Full time

    The Customer Service Representative at A To Z Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees ...


  • Azazie, Inc. San Jose, United States

    About Us: · AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an a ...


  • FASTSIGNS San Jose, United States Full time

    Get involved in the fast-paced sign and graphic design industry by joining the #1 sign franchise in the USA. FASTSIGNS of San Jose is looking for a creative, personable and outgoing customer service representative who can manage signage and design projects from concept to creatio ...


  • Signature Aviation San Jose, United States Full time

    Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and l ...


  • NOW HIRING San Jose, United States

    Noble Inc is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our Client Service Representative team provides our customers with the opportunity to promote them, le ...


  • DHL International GmbH San Jose, United States

    Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution. Key Accountabilities:Resolve product or ser Customer Service Representativ ...


  • Rentokil Initial Group San Jose, United States

    **Customer Service Representative** · CAROUSEL_PARAGRAPH · San Jose, California · Customer Service/Support · 30610 · ** Share Job** · ** Job Description** · Title · Customer Service Representative · Company Brand · Target Speciality Products · ID · # of Openings · 1 ...


  • Advanced IPM San Jose, United States

    **Client Service Representative** · San Jose, CA · **Advanced Integrated Pest Management has Client Service Representative positions available for career-minded, independent, and dependable team members. You'll require you to perform various administrative functions that will su ...


  • PrideStaff San Jose, United States

    Job Description Job Description Customer Service Representative Shift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pm Pay Rate: $23-$30 per hour Location: San Jose, CA Experience: 6 months of Customer Service experience We are excited to share a new opportunity We are current ...


  • Banfield Pet Hospital San Jose, United States

    Our Client Service Coordinators have the critical and demanding role of often being the first and the last friendly, welcoming and professional representatives of our practice. This can include, but is not limited to, meeting face to face, talking on the phone and involving clien ...


  • PrideStaff San Jose, United States

    Job Description · Job DescriptionCustomer Service Representative · Shift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pm · Pay Rate: $23-$30 per hour · Location: San Jose, CA · Experience: 6+ months of Customer Service experience · We are excited to share a new opportunity W ...


  • Waterworks Aquatics San Jose, United States

    Job Description · Job Description · Were hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES · Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? You ...


  • ZOLL LifeVest San Jose, United States

    Job Description · Job Description · Position Title: Patient Service Representative (PSR) · Summary Description: · ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the ...


  • Carrington College San Jose, United States

    Who Are We: Carrington College prepares graduates for professional success by offering Baccalaureate and Associate of Science Degrees and Certificates of Completion in business, medical and technical career fields. We help students achieve success by providing them with "hands-on ...


  • Pakio, Inc San Jose, United States

    Job Description · Job DescriptionWelcome to a world where every interaction matters, and every customer is valued, and every employee is appreciated. Pakio is a holding company that has expanded into offerings in customer acquisitions, and sales and management providing cutting-e ...


  • Wcnorthwest San Jose, United States

    Green Team of San Jose, a Waste Connections company, is looking for a *h***i*gh energy* **Customer Service Representative** to join our team in **San Jose, CA****Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, dispos ...


  • TALENT Software Services Santa Clara, United States

    Are you an experienced Customer Service Representative with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Customer Service Representative to work at their company in Edina, MN. · Position Summary: The Custome ...


  • UniFirst San Jose, United States Full time

    Join UniFirst, one of the largest and fastest growing companies in the $18 billion-dollar uniform and garment services industry. We offer a family-oriented culture; supported by a stable, billion dollar corporate enterprise - giving you the best of both worlds. · We are seeking a ...


  • FastSigns San Jose, United States

    Get involved in the fast-paced sign and graphic design industry by joining the #1 sign franchise in the USA. FASTSIGNS of San Jose is looking for a creative, personable and outgoing customer service representative who can manage signage and design projects from concept to creatio ...