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Manassas

    Data Center Manager - Manassas, United States - Amazon

    Amazon
    Amazon Manassas, United States

    1 week ago

    Amazon background
    Description
    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

    If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

    is a fast paced technology company and a leader in the world of Data Centers.

    We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Data Center Operations to the next level.

    The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions.

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

    We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

    We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.


    You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

    You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

    And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    Key job responsibilities

    The successful candidate will be operationally responsible for several of 's Data Centers during the day shift


    Some high-level responsibilities include:
    Prioritize and assign trouble tickets to data center technicians and operators

    Routinely review ticket queue for large events and address accordingly

    Coordinate change management resources

    Guide, train and educate data staff on the best practices related to all service owner issues

    Manage and deliver mid-size projects

    Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

    Manage a diverse team of data technicians with varying skills

    Provide weekly report to the data center manager

    Maintain the on-call schedule coordinating absence and vacations

    Recruit and train data technicians to ensure appropriate staffing levels

    Host weekly staff meetings

    Write and deliver performance reviews for staff

    About the team

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

    We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Diverse Experiences

    Amazon values diverse experiences.

    Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

    If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Work/Life Balance

    We value work-life harmony.

    Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

    When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

    Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer.

    That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    We are open to hiring candidates to work out of one of the following locations:

    Manassas, VA, USA

    Basic Qualifications

    A bachelor's degree or equivalent combination of education and experience

    2+ years of experience managing people in a technical environment

    3+ years of networking experience and knowledge of cabling best practices

    3+ years of experience with hardware architectures and troubleshooting experience

    3+ years of experience with system management tools and client/server environments

    Preferred Qualifications

    Data Center experience

    Technical writing experience

    Project management experience

    Meets/exceeds Amazon's leadership principles requirements for this role

    Meets/exceeds Amazon's functional/technical depth and complexity for this role

    Amazon is committed to a diverse and inclusive workplace.

    Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    For individuals with disabilities who would like to request an accommodation, please visit
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