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    Suites Coordinator - Los Angeles, United States - DelMonte Hotel Group

    DelMonte Hotel Group
    DelMonte Hotel Group Los Angeles, United States

    1 week ago

    Default job background
    Part time
    Description

    The Role

    The Suites Coordinator is an hourly position focused on providing exceptional guest service to Suite Owners and Suites Administrators. With a keen eye for detail and strong multitasking skills, the Coordinator will support the Director of Premium in day-to-day operations and event coordination. Responsibilities include:

    - Communication with suite holders/administrators
    - Food and beverage sales
    - Organization and maintenance of Tapin2 system
    - Exceptional customer service

    Company Overview:

    Legends is a comprehensive agency specializing in delivering solutions for renowned brands. Our approach involves a 360-degree service solution, encompassing Global Planning, Global Sales, and Hospitality services that collaborate to ensure success across our six verticals. These verticals include professional sports, collegiate, attractions, entertainment, international, and conventions. At the core of Legends is our people, with expertise driving solutions for our partners. With over 300 years of combined leadership experience, we excel in sales and sponsorship, analytics and valuation, as well as hospitality and operations.

    Responsibilities

    The Suites Coordinator will:

    - Coordinate information with Suite Owners/Administrators for an excellent game day experience
    - Answer calls and emails promptly
    - Possess extensive knowledge of food and beverage menu offerings
    - Provide comprehensive information to Suite Owners/Administrators
    - Update and maintain systems like Tapin2
    - Maintain confidentiality of Suite Owner information
    - Handle inquiries in a professional manner
    - Efficiently enter orders into Tapin2
    - Generate daily reports for back and front of the house
    - Engage in up-selling professionally
    - Address billing inquiries
    - Compile and organize reports and data from various sources
    - Respond independently to inquiries
    - Maintain positive relationships with internal and external contacts
    - Prioritize work to meet deadlines with minimal guidance
    - Ensure accurate data entry
    - Maintain the Suites office and equipment
    - Perform any other duties or projects as assigned

    Qualifications

    The ideal candidate should have:

    - Strong customer service and communication skills
    - Proficiency in fast-paced problem-solving
    - Ability to build buyer/seller relationships
    - Personable, proactive, and self-motivated nature
    - Excellent organization and prioritization skills
    - Capability to work well under pressure and meet deadlines
    - Flexibility to adapt to changes quickly
    - Punctuality and dependability
    - Strong mathematical and language skills
    - Ability to work efficiently under assignments
    - High standards of personal presentation
    - Capability to occasionally lift parcels up to 30 pounds
    - Skilled in using computer workstations for extended periods
    - Dexterity in fingers, hands, and wrists
    - 1-3 years of Administrative Assistant experience
    - Proficiency in Word, Excel, and PowerPoint
    - Experience with POS systems
    - High School Diploma required, Associate degree preferred

    Join us in following all safety policies and procedures, ensuring a secure working environment for all.

    COMPENSATION
    Part-Time
    $24 per hour

    Legends is an Equal Opportunity employer, providing fair consideration for all applicants regardless of race, color, religion, sex, age, national origin, disability, or genetic information.

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