Automotive Service Advisor - Dover, United States - Absolute Auto Repair Inc.

Description

Job description

Absolute Auto Repair is expanding rapidly, and we are looking to hire an Automotive Service Advisor to join our team.

Absolute Auto Repair is a busy shop in Dover, FL. Our work schedule is M-F 7:30am - 5pm - no weekends. Absolute Auto Repair is a great privately owned place to work. Absolute Auto Repair is a family-oriented environment where we care about our team and our customers. We provide profit sharing, vacation time and paid training.


Automotive Service Advisor Responsibilities:

• Highly effective in identifying priorities, multitasking and best shop flow practices.
• Offer a friendly no pressure atmosphere for all customers.
• Input customers contact and vehicle information, along with detailed information of the customers concerns and timeline.
• Contact and order necessary parts from distributors.
• Obtain approval for repairs by explaining technician's diagnosis along with an estimated cost.
• Inform customer of an estimated time, they can expect to get an update.
• On completion finalize work order, collect payment and generate invoice.

Automotive Service Advisor Qualifications:

Education/Licensing

• Valid driver's license with an acceptable driving record

Experience/Requirements

• 2plus years of experience in a service advisor role strongly preferred.
• Computer and pointofsale proficiency.
• Previous customer service experience.
• Quality focus, Productivity, and Problem Solving.
• Estimating.
• Product knowledge & safety management.
• Keep clean/professional appearance.

Pay:
$45, $71,329.12 per year


Day range:

• Monday to Friday

Education:

• High school or equivalent (preferred)

Experience:

• Service writing: 2 years (preferred)

License/Certification:

• Driver's License (required)

Work Location:
In person