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    Point of Sale Training - Oklahoma City, United States - Heartland, a Global Payments company

    Heartland, a Global Payments company
    Heartland, a Global Payments company Oklahoma City, United States

    1 week ago

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    Description


    Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.

    Simply, we create meaningful technology centered experiences that enable our customers to prosper.

    If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.

    If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

    Summary
    The Point of Sale Training Lead is responsible for the Learning and Development strategy for POS Sales Team Members. The primary responsibility is to create engaging and authentic learning experiences and content that enables high performance.

    As an Instructional Designer, you will be responsible for designing and developing instructional materials, incorporating instructional design principles and technologies.

    Your expertise in curriculum development and instructional strategies will be crucial in ensuring the delivery of high-quality learning experiences.

    It is critical that you build strong relationships and foster collaboration with our product, marketing, sales, program management and other stakeholders.

    Responsibilities
    Create engaging learning activities and compelling course content that enhances retention and enables performance excellence
    Work with subject matter experts and identify target audience's training needs
    State instructional end goals and create content that matches them
    Visualize instructional graphics, learning strategies, content and journeys that contribute to enhanced learning and results.
    Conduct instructional research and analysis on learners and contexts to ensure training is relevant and impactful.
    Apply tested instructional design theories, practice and methods
    Provide exercises and activities that enhance the learning process
    Create supporting material/media (audio, video, simulations, role plays, games etc)
    Decide on the criteria used to judge learner's performance and develop assessment instruments and ensure stakeholders are informed
    Maintain project documentation and course folders
    Build strong working relationships with Point of Sale Business stakeholders.
    Create learning strategies that establish trust and a clear organizational readiness for Point of Sale sales success.
    Bush boundaries, try new things, be creative and drive results through strong learning strategies.
    Regularly update business leaders on progress with both story and qualitative data.

    Qualifications
    10+ years in Learning and Development
    Proven working experience in instructional design and with instructional technology
    Excellent knowledge of learning theories and instructional design models
    Lesson and curriculum planning skills
    Solid knowledge of course development software and at least one Learning Management System
    Visual design skills and ability to storyboard
    Ability to write effective copy, instructional text, audio scripts/video scripts
    BS or MA degree in instructional design, educational technology or similar
    Strong strategic agility and project management skills
    Experience teaching in workshop environment

    #LI-Onsite

    Heartland is an equal opportunity employer.

    Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

    Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

    #J-18808-Ljbffr
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