Jobs
>
Charlotte

    Sales Center Director - Charlotte, United States - WTW inc.

    Default job background
    Description
    How the Position Works

    The Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work groups, coaching employees, monitoring progress, enforcing policies, and ensuring excellent quality of business.

    The Sales Director must be people-centered, have strong communication skills, and a natural leader that is focused on inspiring employees to own their work and deliver best in class results.

    This role is well suited for someone who likes a fast-paced environment, who is driven by a desire to help others, and a creative thinker.

    This position is full-time in the office location. Salary range $170-$210.

    Key Responsibilities include:
    Manage supervisors to ensure optimal team efficiency and performance.
    Provide strategic leadership and direction for the call center, aligning operations with organizational objectives and values.
    Supervise department staff including hiring, training, evaluating performance, and coordinating all employee-related matters.

    Analyze call center metrics, KPIs, and performance data to identify areas for improvement and implement strategies to enhance operational effectiveness.

    Responsible for monitoring all call center technologies.
    Serve as a representative of the site at internal and external project workgroups and stakeholder meetings.
    Demonstrate model leadership behavior and communication with professionalism.
    Stay informed about industry trends, best practices, and technological advancements in call center management and the healthcare industry.

    #J-18808-Ljbffr


  • Mathnasium (ID: 5201401) Charlotte, United States

    **Who We Are**: · Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it. · Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands- ...

  • KinderCare Learning Companies

    Center Director

    1 week ago


    KinderCare Learning Companies Charlotte, United States

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child ...

  • KinderCare Education

    Center Director

    1 week ago


    KinderCare Education Charlotte, United States

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child ...

  • Butterfly Effects

    Center Director

    1 day ago


    Butterfly Effects Charlotte, United States Full time

    Take that next step and become a leader in the field of ABA · Lead and open one of our new Charlotte Center · We are looking for a passionate onsite BCBA leader to direct and further develop the clinical and operational services in our ABA-based center supporting families and chi ...

  • KinderCare Learning Companies

    Center Director

    4 days ago


    KinderCare Learning Companies Charlotte, United States

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child ...

  • Butterfly Effects

    Center Director

    1 day ago


    Butterfly Effects Charlotte, NC, United States

    Take that next step and become a leader in the field of ABA Lead and open one of our new Charlotte Center We are looking for a passionate onsite BCBA leader to direct and further develop the clinical and operational services in our ABA-based center supporting families and childr ...

  • Butterfly Effects

    Center Director

    1 day ago


    Butterfly Effects Charlotte, United States

    Job Description · Job DescriptionTake that next step and become a leader in the field of ABA · Lead and open one of our new Charlotte Center · We are looking for a passionate onsite BCBA leader to direct and further develop the clinical and operational services in our ABA-based c ...

  • Butterfly Effects

    Center Director

    1 day ago


    Butterfly Effects Charlotte, NC, United States

    Take that next step and become a leader in the field of ABA · We are looking for a passionate onsite BCBA leader to direct and further develop the clinical and operational services in our ABA-based center supporting families and children affected by autism. Reporting directly to ...

  • KinderCare Education

    Center Director

    1 week ago


    KinderCare Education Charlotte, United States Full time

    Center Director I7) Description Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a ...


  • TRANZACT Charlotte, United States

    Job Description · How the Position Works · The Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work groups, coaching employees, monitoring progress, enforcing policies, and ensuring excellent quality ...


  • Vertex Service Partners Charlotte, United States

    The Director of Call Center is a key role to helping manage and optimize Vertex's growing customer care operations around the country. The role will be responsible for recommending and executing sales strategies and tactics to improve call center operations and overall ROI in a m ...

  • Willis Towers Watson

    Sales Center Director

    2 weeks ago


    Willis Towers Watson Charlotte, United States

    How the Position WorksThe Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work groups, coaching employees, monitoring progress, enforcing policies, and ensuring excellent quality of business. The Sales ...


  • Mathnasium (ID: 5201401) Charlotte, United States

    Job Description · Job DescriptionJoin our A+ Team · Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it. The Mathnasium Method the result of decades of hands-on instruc ...


  • Mathnasium (ID: 5201401) Charlotte, United States

    Job Description · Job DescriptionWho We Are: · Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it. · Our world-class curriculum is built upon the Mathnasium Method the ...


  • ML Property Group Charlotte, United States

    The Assistant Community Manager · is responsible to lease apartments, retain residents, market the property, and handle administrative and financial responsibilities for the property. This position is responsible to oversee the property in the absence of the community manager an ...


  • YAD Management Charlotte, United States

    A Regional Skilled Nursing Facilities management team is currently seeking a Regional Director of Business/Census Development. This executive level position is responsible for the census and business development departments in five long term care facilities. · The Regional Direct ...


  • Pelican Health at Charlotte Charlotte, United States

    **Assistant Director of Nursing (ADON)** · **Pelican Health at Charlotte**_ _**is a member of the Accordius Health family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused Our workplace culture is all about uplifting people. If ...


  • UNC Charlotte Charlotte, United States

    The Charlotte 49ers Athletic Academic Center (AAC) is committed to empowering all Charlotte varsity student-athletes to take ownership of their personal academic experience. The center provides a framework of support services designed to meet the unique needs of student-athletes, ...


  • Saturn Nursing and Rehabilitation Charlotte, United States

    Competitive Pay · - Benefits for the Entire Family · - Scheduling App · - Recognition and Rewards Program · - Vacation, Holiday, and Sick Pay · - 401k Plan Available · - Employee Discounts · **Job Summary** · The Case Management Coordinator, RN conducts and coordinates the develo ...


  • USAA Charlotte, United States Full time

    Why USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...