Evening/weekend Part Time Customer Service - Williamsburg, United States - Mr. Rooter of Williamsburg

Mr. Rooter of Williamsburg

Verified Company

Williamsburg, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service.

You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

If this position is for you, you are self-motivated, energetic, and enjoy helping people.

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Perform other duties as needed which may include crosstraining in related positions

Job Requirements:

Minimum one year admin experience
Strong written and verbal communication skills
Detailoriented with strong data entry skills
Positive Attitude
Team player who can work independently
Must be available nights and weekends on a rotational basis

This position has the potential to move to full-time basis in the near future.

Benefits:
Benefits package varies by location

All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.