Front of The House Manager - Houston, United States - Shokku Ramen

Description

Experience the flavor and spice of Shokku Ramen at our newest location in Houston Heights Located at 933 Studewood St.

Houston, TX Open 24/7.

At Shokku Ramen, we're currently seeking a Front of the House Manager who brings valuable experience from the restaurant and bar industry.

We're looking for an individual who excels at orchestrating the day-to-day responsibilities of our front-of-house operations.


Job Duties:

• Customer Service: Ensuring that guests have a positive experience by training and supervising frontofhouse staff, addressing customer concerns, and maintaining high service standards.
• Staff Management: Hiring, training, and scheduling frontofhouse staff, including servers, hosts/hostesses, bartenders, and bussers.
• Inventory and Ordering: Managing inventory for items such as tableware, linens, and other supplies. Placing orders and coordinating deliveries.
• Scheduling: Creating and maintaining staff schedules to ensure adequate coverage during peak times and efficient use of labor.
• Quality Control: Monitoring the cleanliness and appearance of the dining area, as well as the overall ambiance and customer experience.
• Problem Resolution: Handling customer complaints and addressing issues in a professional and efficient manner.
• Compliance: Ensuring that the establishment complies with health and safety regulations, as well as any other applicable laws and regulations.
• Sales and

Revenue Management:

Working with the management team to meet sales goals and improve revenue by managing reservations, optimizing seating, and promoting upselling.

• Training and Development: Providing ongoing training and development for frontofhouse staff, including educating them on the menu, customer service standards, and company policies.

While any managerial experience is valuable, those with a background in the restaurant industry or operations will be highly regarded.

Understanding the unique dynamics of our industry is a significant advantage.


Working at Shokku Ramen:

• Health insurance