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    Sales Associate - Denver, United States - Matchstick

    Matchstick
    Matchstick Denver, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    The Company:

    We aim to be a leader in our industry by providing a high quality product at a good price alongside excellent customer service. Our close relationships around the world enable us to provide an exclusive and unique product to our customers, and we strive to enhance the customers experience by providing a clean and inviting warehouse environment. Our core values are Quality, Service, Follow Through, Integrity, and Respect.

    The Position:

    The Sales Associate will be the first point of contact with customers who walk through our doors. You will be responsible for a warm welcome, educating customers, providing quality service, and following through on sales leads.

    Responsibilities:

    • Be comfortable interacting with customers and spending long periods walking around the warehouse to answer questions about products or services.
    • Learn to be an expert in our products and services and guide customers to solutions that meet their needs.
    • Offer additional services / cross-sell to customers.
    • Contribute ideas to improve sales, products, and operations, and work with management to implement improvements.
    • Support colleagues, be a team player, and contribute to a positive and enjoyable work environment.
    • Multi-task by juggling walk-in traffic, phones, emails, and our POS system.
    • Accurately following through on details regarding sales, customers, and inventory.
    • Grand Junction position requires wearing multiple hats, including customer service, warehouse support and forklift operation.

    Qualifications:

    • 1+ years of customer service / sales experience, preferred. We will train the right person with the right attitude.
    • Strong oral and written communication skills.
    • Detail-oriented and proactive.
    • Willing to do what it takes to provide a good customer experience.
    • Must be comfortable working indoors as well as outdoors in all elements.
    • Willing to work Monday-Friday 8:30am-5:00pm, with an occasional Saturday.
    • Must have a professional presentation for our showroom.
    • Experience operating forklift a plus for Grand Junction location

    Salary & Benefits:

    • Denver location- $55,000-$60,000/year, plus annual bonus
    • Grand Junction location- $18/hour, plus annual bonus
    • Medical & Dental
    • Paid Time Off
    • Paid Sick Leave
    • IRA
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