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    Temporary Operations Technician - Anchorage, United States - ENSTAR Natural Gas Company, LLC

    ENSTAR Natural Gas Company, LLC
    ENSTAR Natural Gas Company, LLC Anchorage, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    JOB SUMMARY: The primary responsibility of the Operations Technician is to read residential and commercial customers' gas meters consumption for billing purposes.

    ESSENTIAL FUNCTIONS:

    • Read gas meters and record consumption for residential and commercial accounts.
    • Inspect and report defective meters or related equipment.
    • Complete required documentation.
    • Verify readings for abnormal consumption and records reasons for possible fluctuations.
    • Hang door tags for nonpayment of customer bills.
    • Walk and/or drive ENSTAR vehicle to perform tasks.
    • Inspect and maintain vehicle; refuel as needed.
    • Perform duties related to Distribution as assigned.
    • Work in a constant state of alertness and in a safe manner.
    • Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.

    MINIMUM QUALIFICATIONS:

    • High School Diploma or equivalent.
    • Prior gas meter reading experience preferred.
    • Experience in environments requiring customer service focus.
    • Must be able to pass federally required initial and continuous Operator Qualifications training.
    • Must possess an Alaska Driver's License and be qualified to operate a vehicle under the conditions of the ENSTAR's Driving Policy.
    • Ability to pass a background, past employment, drug, and driving record screening.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Good verbal and written communication skills; ability to effectively interact with individuals within and outside of ENSTAR.
    • Ability to learn and understand ENSTAR's Standard Operating Procedures (SOPs) as they relate to fieldwork.
    • Ability to work independently and be self-directed.
    • Knowledge/familiarity of local road system.
    • Ability to interpret as-builts.
    • Knowledge regarding meter sets, regulators, pressures, and piping.
    • Legible handwriting and ability to accurately complete detailed paperwork.
    • Proficiency in Microsoft Office and ability to learn ENSTAR's software programs (Customer Care & Billing, Mobile Workforce Management, Itron, etc.).

    OTHER REQUIREMENTS:

    • Must maintain a positive work atmosphere through effective interactions and communications with co-workers, customers and management.
    • Must maintain a safe environment for co-workers, customers and the public through adherence to established safety standards and timely reporting of potential hazards.
    • Must adhere to ENSTAR's policies and procedures related to the code of business ethics, compliance, responsible use of assets, and all applicable state and federal laws.

    PHYSICAL EFFORT:

    Occasionally

    Continuously

    Frequently

    1. Sitting

    x

    2. Standing

    x

    3. Walking

    x

    4. Bending Over

    x

    5. Crawling

    x

    6. Climbing

    x

    7. Reaching Overhead

    x

    8. Crouching

    x

    9. Kneeling

    x

    10. Balancing

    x

    11. Pushing or pulling

    x

    12. Talking

    x

    13. Repetitive use of hands/arms

    x

    14. Repetitive use of legs

    x

    15. Grasping

    x

    16. Lifting

    x

    10lbs or less

    x

    11 to 25 lbs

    x

    26 to 50 lbs.

    x

    51 to 75 lbs

    76 to 100 lbs

    Over 100lbs

    17. Carrying

    x

    10lbs or less

    x

    11 to 25 lbs

    x

    26 to 60 lbs

    51 to 75 lbs

    76 to 100lbs

    Over 100lbs

    18. Eye/hand coordination

    19. Fine Manipulation

    VISUAL ACUITY:

    Occasionally

    Continuously

    Frequently

    1. Close vision (clear at 20 "or less)

    x

    2. Distance vision (clear at 20' or more)

    x

    3. Color vision (ability to identify and distinguish colors)

    x

    4 Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

    x

    5. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

    x

    6. Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

    x

    7. No special vision requirements

    MENTAL EFFORT:

    Occasionally

    Continuously

    Frequently

    1. Thinking analytically

    x

    2. Communication

    x

    Using effective verbal communication

    x

    Using effective written communication

    x

    3. Handling stress & emotions

    x

    4. Concentrating on tasks

    x

    5. Discriminating colors

    x

    6. Remember details

    x

    7. Making decisions

    x

    8. Adjusting to changes

    x

    9. Examining/observing details

    x

    ENVIRONMENTAL FACTORS:

    Occasionally

    Continuously

    Frequently

    1. Inside

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