Director of Quality - Knoxville, IL
1 day ago
Job description
My client seeks a Director of Quality to lead their QMS, drive continuous improvement, and ensure that products meet all industry, regulatory, and customer standards. This senior-level role is responsible for developing a proactive quality culture, overseeing quality assurance activities, leading audits, and elevating overall operational excellence within an assembly or manufacturing environment. Apply today
Client Details
My client is one of the fastest growing manufacturers in the country, thanks to their innovative and unique product line, serving an expanding base of customers in commercial, residential, and industrial spaces. Because of the exciting growth they're experiencing, they are seeking an experienced & dedicated Director of Quality to establish their QMS, and weigh in on business strategy. Apply today for this unique and exciting opportunity to join a company with a very bright future
Description
- Oversee, maintain, and continuously improve the Quality Management System (QMS).
- Align quality systems with lean manufacturing principles and organizational goals.
- Lead cross-functional initiatives to improve compliance, efficiency, and product quality.
- Serve as the primary contact for regulatory audits, inspections, and external assessments.
- Ensure ongoing compliance with applicable standards, regulations, and customer requirements.
- Identify potential compliance risks and develop proactive mitigation plans.
- Use Lean, Six Sigma, SPC, and other data‑driven methodologies to improve process capability and reduce waste.
- Lead investigations into quality issues, deviations, and non-conformances.
- Manage Corrective and Preventive Action (CAPA) processes and customer complaint resolution.
- Develop and maintain incoming inspection plans, sampling methods, and quality procedures.
- Analyze inspection and quality data to track trends, KPIs, and improvement opportunities.
- Prepare detailed reports and communicate quality performance across the organization.
- Lead and mentor the quality team, providing coaching and training.
- Implement quality-related training for staff across multiple departments.
- Promote a culture focused on prevention, risk mitigation, and continuous learning.
- Identify risks related to product quality and safety and implement mitigation strategies.
- Collaborate closely with engineering, operations, and supply chain teams.
- Handle other duties as assigned to support business needs.
Profile
- Bachelor's degree required; Engineering, Quality Management, or related field preferred.
- 7-10 years of progressive quality experience, including at least 5 years in a leadership role.
- Experience within manufacturing, assembly, or production environments strongly preferred.
- Strong understanding of ISO 9001 and other applicable quality standards.
- Expertise in corrective actions, root cause analysis (5 Whys, Fishbone), FMEA, control plans, and CAPA.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint).
- Ability to interpret technical procedures, drawings, specifications, and regulations.
- Knowledge of calibration systems, measurement tools, and inspection processes.
- Excellent communication, documentation, presentation, and organizational skills.
- Ability to lead cross-functional teams and drive change.
- Strong problem-solving and analytical capabilities.
- High attention to detail and commitment to quality.
- Adaptable, proactive, and focused on continuous improvement.
Job Offer
- Base salary $150,000 - $170,000 depending on experience level
- 20% bonus incentive
- 3 Weeks PTO
- Comprehensive health benefits
- 401k program with employer match
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
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