Account Manager - Victoria, United States - The Cook & Boardman Group

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Summary

  • The Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.
    Essential Functions
  • Initiate contact with prospects via cold calling and assigned accounts/territory
  • Conduct onsite or online presentations to prospects that showcase the services and products of the company
  • Work with management and marketing to develop proposals, quotes and respond to public solicitations
  • Effectively communicate features and benefits of solutions and manage prospect expectations
  • Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
  • Maintain indepth product knowledge of the service offerings of the company
  • Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures
  • Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
  • Develop indepth knowledge of the service catalog and how it relates to customers' needs
  • Document internal processes and procedures related to duties and responsibilities
  • Responsible for entering time and expenses in ConnectWise as it occurs
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University

Minimum Qualifications

  • High School Diploma, or an equivalent combination of education/experience
  • Current and valid US driver's license
  • Must pass preemployment background check and drug test

Knowledge, Skills and Abilities

  • Excellent time management, multitasking and prioritization skills
  • Ability to complete assigned tasks with mínimal supervision
  • Ability to manage deadlines and have excellent followup skills in order to drive tasks to completion
  • Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
  • The ability to interpret blueprints and specifications
  • Strong analytical and problem detailoriented with problem solving skills, organizational skills, and communication skills
  • Exceptional customer service skills

Physical Demands

  • Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends more than 1/3 of time walking and talking/hearing. Frequent lifting required of items 2550 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    Work EnvironmentQualification Requirements*
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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