- Up to 8% company retirement contribution,
- Generous Paid Time Off
- 10 paid holidays,
- Paid professional development,
- Generous health and welfare benefit package.
-
Customer Service Representative
3 weeks ago
Rockland Trust Company Norwood, United StatesAt Rockland Trust, we believe that each relationship matters - and that starts with our Customer Service Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking and more ...
-
Client Service Representative
2 weeks ago
Thrive Pet Healthcare Norwood, United StatesNorwood Animal Hospital is in search of a full-time **Customer Service Representative **to join our growing team · - We offer an AMAZING benefits package · - which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parenta ...
-
Client Service Representative
2 days ago
Coronis Health Westwood, United StatesJob title Client Service Representative · Reports to Client Manager · Classification Hourly, Non-Exempt · **Salary**: $16.00 to $20.00 per hour · **Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored ...
-
Service Business Development Representative
2 weeks ago
Nucar Norwood, United States**Nucar Nissan **is currently looking to add a top-notch Service Business Development Representative to our busy winning team · Responsible for ensuring that all customers are provided with top-notch customer service, scheduling of service, warranty and maintenance needs required ...
-
Automotive Service Bdc Representative
1 week ago
Jack Madden Ford Norwood, United States**Responsibilities** · - Answer all incoming phone calls and schedule service appointments. · - Making outbound call, generate service appointments and log all customer comments. · - Schedule follow-up contact if no appointment is made. · - Reschedule no-show customer appointment ...
-
Customer Service Representative
1 week ago
Bugging Out Termite & Pest Control Westwood, United StatesBugging Out Termite & Pest Control is seeking a customer service phone operator for the office. You will be responsible for but not limited to answering customers calls for pest related issues. You will schedule appointments, make routes for the technicians, collect payments from ...
-
Customer Service Representative
1 week ago
Bakers Best Catering Needham Heights, United States**Company Overview** · Gordon's Fine Wine is a leading fourth-generation purveyor of fine wine, spirits, and craft beer in New England. We recently expanded our operations through the acquisition of Bakers' Best Catering. This esteemed food and catering institution has earned a s ...
-
Patient Service Representative
3 weeks ago
Beebe Healthcare Milton, United StatesWhy Beebe?: · Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence. · Overview: · Under direct supervision, perform all duties related to ...
-
Patient Services Representative
3 weeks ago
Boston Vision Wellesley, United StatesReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independ ...
-
Financial Services Representative
2 weeks ago
Arbour Hospital Jamaica Plain, United States**Financial Services Representative Opportunity - Intake** · This is a full time position, working 40 hours per week. · **Arbour Hospital** is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abus ...
-
Customer Service Representative
3 weeks ago
Hub Pen Company LLC Braintree, United States: · **This position is Hybrid, allowing for a hybrid work from home schedule after completion of training. But you must be able to come into the office in Braintree, MA.** · Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry ...
-
Customer Service Representative
2 weeks ago
Oldcastle APG Holbrook, United StatesJob ID: 496146 · Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier bu ...
-
Customer Service Representative
2 weeks ago
Behind the Design Quincy, United States_Join an amazing, professional interior design studio as a _**Customer Service Representative **_ You will be a brand ambassador and an administrative operator - keeping clients happy and schedules organized for the design team_ · This is a dynamic, think-on-your-feet position th ...
-
Customer Service Representative
2 weeks ago
Harvard Bioscience Holliston, United States**About Harvard Bioscience** Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutio ...
-
Customer Service Representative
1 week ago
Rodenhiser Home Services Inc Holliston, United StatesNever job search again · Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staf ...
-
Customer Service Representative
3 weeks ago
Edible Arrangements Quincy, United StatesEdible Arrangements in Quincy is looking for the right people to fill Customer Service · - Fruit Expert position within our retail location. This is a PT position requiring weekends and some weekday afternoons. · We are looking to fill this job immediately. · Restaurant/Hospitali ...
-
Patient Services Representative
1 week ago
Mid-State Health Center Plymouth, United States**Summary** · **JOB TITLE**: Patient Services Representative ? Radiology Receptionist · **ORGANIZATIONAL MISSION**: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability to pay. · **GENERAL SUMMARY ...
-
Patient Service Representative
2 weeks ago
Signature Healthcare Brockton, United States**Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of ...
-
Customer Service Representative
3 weeks ago
Indiana Farm Bureau Insurance Plymouth, United States**Customer Service Representative - Plymouth*** · - Plymouth, Indiana**Req ID**: CUSTO004629**Category**: Marketing**Job Type**: Full-Time**Address**: 1600 N Oak Rd, Plymouth, IN 46563SEND ME SIMILAR JOBS · **Description** · **Responsibilities**: · - Interact directly with our cu ...
-
Patient Services Representative
3 weeks ago
Mid-State Health Center Plymouth, United States**Summary** · Midstate Health Center is looking for a Patient Services Representative in our Bristol, NH location. · **ORGANIZATIONAL MISSION**: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability ...
Myhealth Patient Service Representative II - Norwood, United States - Atrius Health
Description
Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts.
Atrius Health's 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities.
Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve.By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives.
Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
SUMMARY
Under direct supervision, plays an expanded and advanced level role in the creation of superior access for patients. Duties include but are not limited to handling incoming patient inquires and assisting patients in the management of appointments/care.
Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients.
As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower level representatives.
Handles the more complex issues arising through incoming calls. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access.EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required
EXPERIENCE
A minimum of three years in a clinical or customer service setting preferred. Strong technical proficiency in Microsoft, scheduling software and electronic medical records systems (Epic or equivalent). Strong problem solving and complex patient management skills preferred.
SKILLS
Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Working knowledge of patient related documents preferred.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity.
All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include: