Resort Activities Supervisor - Conroe, United States - Holiday Inn Club Vacations

Holiday Inn Club Vacations

Verified Company

Conroe, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Holiday Inn Club Vacations, we believe in strengthening families.

And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel.

We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day.

Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.

This position will be responsible for the supervision of activities and lifeguard staff, ensuring guest satisfaction, and maintains service standards, cash control accountabilities and cleanliness of all associated areas including Recreation, Movie Theatre, Arcade, Fitness Center, Pools and all outdoor amenities.

Individual will assist in the training of all new hires and will be accountable for inventory, ordering and stocking.

Position attends to all of the day-to-day operations of arcade, organized activities, movie theatre, fitness center, pools and outdoor amenities.

ESSENTIAL DUTIES AND TASKS

Oversee the planning and execution of resort activities and events. Supervise, train, schedule and evaluate staff; oversee daytoday department operations.
Assist in the development of activity/event promotional communications and ensure proper distribution.
Order, receive, inventory, and stock supplies and merchandise.
Preparing light food and cooking.
Responsible for cash bank and daily deposits; vendor and guest relations.

SUPERVISORY RESPONSIBILITIES

Oversee and coordinate the training, scheduling and performance of staff members. Provide information beneficial to guest satisfaction. Ensure the department is organized and staffed correctly.

EDUCATION and/or EXPERIENCE

High school diploma or GED required
Two years' experience in leadership preferred
Experience in recreation management and/or supervision preferred
Previous experience in resort activities, water park operations, fitness and/or retail operations a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

CPR/First Aid training preferred
Lifeguard Certification
Valid driver's license

QUALIFICATIONS

Must be at least 18 years of age and have one year of driving experience.
Must meet company motor vehicle report requirements.
Strong verbal and written communication skills
Moderate decisionmaking is required under limited supervision.
Excellent customer service skills and cash handling experience required.
Previous inventory experience preferred but not necessary
Must know how to operate a cash register and adding machine.
Must be able to communicate basic resort information to owners and guests.
Participates in proactive team efforts to achieve departmental and company goals.