Strategic Business Development Director - Charlotte - beBeeClientRelationshipManager

    beBeeClientRelationshipManager
    Full time

    Job title: Strategic Account Manager

    Description

    At Global Payments, we strive to deliver exceptional payment technology and software solutions that make it easy for millions of people to move money between buyers and sellers.

    Summary of This Role

    • This role is responsible for planning and overseeing enterprise-level support and service activities for designated clients or groups of clients. The goal is to ensure quality service and operational performance within the parameters set by program and delivery standards.

    The successful candidate will develop a deep understanding of client business needs, identify areas where proactive service can reduce downtime and costs, act as the single point of contact for client incidents, collaborate with sales teams to demonstrate value to clients.



    , this includes ensuring tactical initiatives are implemented successfully; on call 24 hours a day, responding appropriately to client impact during severity one incidents.


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