- Greet guests and take drink orders.
- Open wine bottle and pour wine, refilling glasses as needed.
- Observe guests progress and respond in a timely way to their needs.
- Monitor guests alcohol consumption and behavior.
- Carry orders on a tray to the table and serve to the correct person.
- Check identification and verify age of those who appear to be younger than 30 years old.
- Strive to increase the guest check through suggestive sales techniques and alternatives.
- Prepare guest checks using Micros point of sale system, present the guest check, collect payment and make change accurately.
- Clean tables and remove dishes and glassware.
- Set-up and maintain a clear work area.
- Maintain necessary stock of napkins, silverware and other supplies.
- Attend monthly meetings and wine seminars.
- Inform manager of problems immediately.
- Add garnishes to drinks.
- Excellent customer service skills.
- Must be available to work flexible shifts, including weekends and holidays.
- Food safety and RBS certifications.
- Previous experience serving.
- Must be a minimum age of 21 years old.
- High school diploma or equivalent.
- Knowledge of point of sale system helpful.
- Competitive Pay: $16.00/hour plus gratuity.
- Benefits. Benefits are provided by the Unite Here Local 483 Union and include health and retirement.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
- Union employees are required to pay applicable Union dues.
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Cocktail Server - Pebble Beach, United States - Pebble Beach Resorts
Description
Company Background:
For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts.
Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach.
The company also operates five renowned golf courses:
Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center.
It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Job Summary:
The Cocktail Server greets guests and takes drink orders in a professional and friendly manner. Responsible for the prompt and courteous service of food and beverage ensuring that the guest receives immediate professional attention.
Essential Duties & Responsibilities:
Absolutely Required Skills:
Desired Skills:
Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds. Repetitive hand use as well as foot controls and firm grasping.
Why work for Pebble Beach Company: