Community Sales Assistant - Brookfield, United States - Brookdale Brookfield AL (WI)

Description

Overview:

_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

PT

Monday-Friday

12:00PM-4:00PM

(Flexible)

Required:1 to 3 years' experience.


Essential Functions:

• Provides marketing support to the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals. Provides administrative support for the Sales Department. Attends daily sales meetings.
• Communicates daily with community sales leader and other key associates regarding the status of all prospective moveins. Utilizes the sales systems to record preresidency steps and to facilitate communication.
• Serves as liaison between new resident and community by coordinating the movein process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents.
• Assists in providing community tours to prospective residents and their families. Promotes community in a positive manner and communicates the company's mission to all audiences.
• Assists community sales leader in scheduling and executing events including lead generation, lead advancement and business development events.
• May answer phone calls, serve as a backup for Sales Manager, and log leads in Sales database.
• Ensure sales office is stocked with marketing information, tour folders, and move in packets. May request and order marketing materials through company systems.
• Represents the community and increases awareness through participation in outside events, professional groups and community involvement as directed by the Sales Manager.

Responsibilities:

Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program.

Provides administrative and clerical support and coordinates various functions to enhance the image of the community.

• Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.
• Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s).
• Assists in providing community tours to prospective residents and their families. Promotes community in a positive manner and communicates the company's values to all audiences.
• Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
• Compiles data for weekly, monthly and quarterly reports as required.
• Files and copies correspondence and other records.
• Enters and assigns new leads in the marketing database system.
• On occasion, may represent community at marketing and community events.
• Assists in event planning, coordination and setup.
• Participates in community outreach.
• Completes all required paperwork as assigned.
• This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor._

Qualifications:

Education and Experience

High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements
None


Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.


Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Personal computers skills required.


Physical Demands and Working Conditions

• Standing
• Requires interaction with coworkers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Requires Travel: Occasionally
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information:
$ $17.79 / hour