-
Remote Advocate
4 weeks ago
ESKER INC Middleton, WI, United States: · Job Overview · The CX Advocate at Esker is responsible for taking care of Esker customers after solution implementation. Incumbents manage accounts and relationships with 20+ customers, maintaining deep knowledge of how customers use Esker products and suggesting how custom ...
-
Executive Producer, Warzone
2 days ago
Activision Middleton, United StatesJob Title: Executive Producer, Warzone - Raven Software - Remote Eligible Requisition ID: R022968 Job Description: · Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology a ...
-
Senior Product Manager
1 week ago
Springs Window Fashions Middleton, Wisconsin, United States Permanent: · Springs Window Fashions is hiring for a Senior Product Manager at our Middleton, WI Corporate Headquarters. · This is an onsite role with some hybrid flexibility however fully remote is not an option. · Springs Window Fashions has been part of the window treatments industry s ...
-
Senior Art Asset Producer
2 days ago
Activision Middleton, United StatesJob Title: Senior Art Asset Producer - Raven Software - Remote Eligible Requisition ID: R023261 Job Description: · DIVISION: · Founded in 1990 by brothers Brian and Steve Raffel, Raven Software is the developer of numerous award-winning games including Hexen, Star Wars Jedi Kni ...
-
Registered Dietitian
5 days ago
Foodsmart Wisconsin, United States Full timePlease note: Active licensure in Wisconsin is a requirement of this position. About us: We are the world's largest telenutrition and foodcare solution, backed by a national network of Registered Dietitians and designed to yield consistently healthier food choices, lasting behavio ...
-
Executive Director
5 days ago
Human Resources Consulting, LLC Madison, United StatesWISCAP · Executive Director · Madison, WI · WISCAP is Wisconsin's official, and only, statewide network of poverty fighting agencies. Alongside our members, our network is responsible for operating food banks and pantries, homeless and domestic violence shelters, Headstart and ea ...
-
Executive Director
1 week ago
Human Resources Consulting, LLC Madison, United StatesWISCAP · Executive Director · WISCAP is Wisconsin's official, and only, statewide network of poverty fighting agencies. Alongside our members, our network is responsible for operating food banks and pantries, homeless and domestic violence shelters, Headstart and early childhood ...
-
LocumJobsOnline Madison, United States Full timeLocumJobsOnline is working with CompHealth to find a qualified Hospitalist MD in Racine, Wisconsin, 53403 · About The Position · Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationshi ...
-
Lead Finance
2 weeks ago
Harley-Davidson Madison, United StatesAuto req ID : 23334 · Title : Lead Finance · Job Function : Finance · Location : Remote · Company: · Harley-Davidson Motor Company · Full or Part-Time: · Full Time · At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue the ev ...
-
Community Action Partnership Madison, United StatesPosition Summary · : The Family Engagement Specialist (FES) is responsible for building relationships with families as well as strengthening and building partnerships in the community. Family Engagement Specialist is responsible for recording documentation in program data system ...
-
Project Manager
2 weeks ago
Labcorp Drug Development Madison, United States Full timeAt Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations ...
-
Director, Revenue Cycle Wisconsin Hospitals
1 week ago
SSM Health Madison, United States Full timeJOB DESCRIPTION It's more than a career, it's a calling. · WI-SSM Health St. Mary's Hospital - Madison Worker Type: · Regular Job Highlights: · PRIMARY RESPONSIBILITIES · Deploys, monitors and upgrades analytic tools and processes. · Directs use of outside consultants incl ...
-
Sr. Cloud Security Engineer
3 weeks ago
Flexion Madison, United StatesSr. Cloud Security Engineer - REMOTE · Why you want to work at Flexion: · We're looking for a Cloud Security Engineer with an unwavering passion for working in autonomous, self-directed teams to build and secure complex systems using lean, agile mindsets. You will deliver incre ...
-
Customer Support Representative
4 weeks ago
Rentable Madison, United States**Customer Support Representative** · at Rentable Madison, WI Were Rentable, a venture-backed startup on a mission to make apartment hunting effortless. Were looking for an ambitious, energetic, customer-facing professional to join our rapidly-growing team. · As a Customer Supp ...
-
Summer Respite Provider/Caretaker
2 weeks ago
University of Wisconsin Madison Madison, United StatesSummer Respite Provider/Caretaker · Job No: 23795 · Division/Organization: United Cerebral Palsy · Department: Individual Family · Job Type: Local Student Jobs · Remote Eligbility: Not Remote · Location: South Side Madison, WI on bus line) · Salary/Wage Range or Lump Sum: $16.00 ...
-
Senior Backend Developer Remote
3 weeks ago
Spero Technology Madison, United StatesJob Summary: · Join our pioneering AI startup as a Senior Full Stack Developer, where your extensive experience will drive the development and optimization of robust backend systems for cutting-edge artificial intelligence applications. As a senior member of our engineering team ...
-
Lead Finance
2 weeks ago
Harley-Davidson Madison, United StatesAuto req ID : 23334 · Title : Lead Finance · Job Function : Finance · Location : Remote · Company: · Harley-Davidson Motor Company · Full or Part-Time: · Full Time · At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue the ev ...
-
Executive Producer, Warzone
3 days ago
Activision Middleton, United StatesJob Title: Executive Producer, Warzone - Raven Software - Remote Eligible Requisition ID: R022968 Job Description: · Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology a ...
-
Attorney
3 weeks ago
YOUR FAMILY LAW CENTER, S.C Madison, United StatesJoin Our Team at Your Family Law Center: Where Children Come First · At Your Family Law Center, our name is more than just a label - it's a reflection of our unwavering commitment to prioritizing the needs of our clients and their families above all else. · Specializing in Family ...
-
Remote Support Engineer
3 weeks ago
Bruker Madison, United States· Remote Support Engineer · Job Locations · US-WI-Madison · Req. # · # of Openings · 1 · Position Type · Employee · Overview · Overview · As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields o ...
Remote Advocate - Middleton, WI, United States - ESKER INC
Description
:Job Overview
The CX Advocate at Esker is responsible for taking care of Esker customers after solution implementation.
Incumbents manage accounts and relationships with 20+ customers, maintaining deep knowledge of how customers use Esker products and suggesting how customers can improve efficiency.
Customer Experience Advocates usually support one Esker platform.Key Tasks/Duties:
Manage and deepen relationships with 20+ assigned accounts; meet commitments according to the appropriate Customer Experience Engagement Program; use experience and judgement to take care of customers and strengthen relationships.
Provide a customer experience that maximizes customer utilization of Esker solutions and satisfaction with Esker services.Work with internal support and Professional Services teams to address customer needs; troubleshoot issues that arise in the course of configuring solutions.
Maintain customer interaction and task assignment documentation.Reach out and collect feedback from assigned accounts; share feedback with relevant teams to improve the customer experience and influence future product releases.
Measure customer utilization of installed solutions using established procedures.Learn how assigned accounts use Esker solutions; help customers maximize process efficiency; suggest how customer can best use solutions.
Maintain knowledge of current Esker solutions to suggest how customers can use upgrades and improvements.Recommend and support implementation of processes that improve team efficiency and customer satisfaction.
Perform complex configuration changes and build reports.
Requirements:
Education
Requirements:
~ Bachelor's degree or 2+ years equivalent experience
Essential Experience:
~ Strong professional communication
~ Time management
~ Moderate technical skills to perform configurations
~ Strong Microsoft Office product experience
~ Experience using Salesforce or another ERP platform
~ Resourcefulness and problem solving
~ Strong customer and account management experience
~2+ years in customer service, customer training, or account management
~ Management of multiple customer accounts simultaneously
~ Work in a professional team setting
Compensation details:
Yearly Salary
PI7754acc97e8a
