Sales Inside Sales Representative - Thurman, IA, United States - Apex Ventures

Apex Ventures

Verified Company

Thurman, IA, United States

2 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

"
Good merchants know the value of quality.
For 75 years, we have been manufacturing medical diagnostic instruments and are a global leader in this field

The reason is clear:
we live and love "Quality made in Germany". Starting in March 2023, we have an opening for a

Sales Support Specialist (m/f/d) - Benelux/France

As a customer service specialist with a focus on medical diagnostic instruments, you will be responsible for the complete order processing - from quotation to order entry, invoicing, and shipping:

Your tasks
> Processing orders from trade partners in the merchandise management system (Microsoft Navision 18) in accordance with the conditions and payment terms specified in the trade agreement

> Coordinating delivery dates with colleagues in the scheduling department and monitoring compliance with deadlines

> Creating invoices and shipping documents, as well as organizing the shipment of orders via freight forwarders or couriers

> Close collaboration with colleagues in the field sales team, including coordination on sales offers and inquiries

> Responding to inquiries from trade partners regarding medical diagnostic devices, delivery times, and prices (by phone and email)

> Entering and maintaining master data of trade partners in the merchandise management system

> Processing returns and complaints and creating credit notes in consultation with the Customer Service department manager

> Assisting in the collection of outstanding payments and managing the open items list in cooperation with the accounting and shipping departments

> Accepting repair orders and creating cost estimates in