Product Demo Bness/Quality Analyst - Illinois, United States - Alight

Alight Illinois, United States

Found in: Talent US C2 - 18 hours ago

Regular

Description

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at

The Alight Product Team at Alight builds industry-defining multi-channel experiences that drive hundreds of millions of employee interactions every year. We're on a mission to bring clarity and confidence to employees by delivering a frictionless, personalized HR, Benefits, and engagement experience. We use data, cutting-edge technology, and a design thinking approach to bring tomorrow's solutions to life today. Come join the team that helps 1 in 10 Americans thrive.

Demo Analyst - Product Management Associate

We seek an individual with product experience with both the current state demo configuration settings and the new demo experience which is based on a data-driven configuration.

In this role, you will collaborate with product teams and other stakeholders to understand the scope/requirements for the requested product-related demo updates and with the demo development team to ensure the timely delivery of demo updates.

Additionally, you will partner with and support the Demo and Interactive Experience Manager in the creation and maintenance of interactive story/conceptual sales demo experiences (via Figma), product videos and release materials.

The ideal candidate should have strong presentation, problem-solving and quality assurance skills, a high attention to detail and be able to clearly document requirements for our development teams to create new features, functionality and enhancements coming from within the business.

Key Responsibilities

In this role you will:

Partner with various stakeholders to understand the requirements for any product sales presentations and demo support for both internal and external clients.

Write clear and precise requirements for our demo development teams, by documenting new features/functionality/enhancements in a way that they can easily use for development.

Create and execute test plans to ensure demo updates were accurately developed according to documented requirements.

Create high-quality, interactive story-oriented demos (via Figma) that are engaging to showcase the true value of Alight's products and solutions

Partner with stakeholders across the product organization to storyboard, revise, create and edit product videos using the Adobe suite.

Assist the engineers by creating the storyboards for the 'live' coded version of the interactive presentations.

Manage project tasks and use the strong connections you form to collect, improve, and provide demo-related changes/experiences, within scope and on time

Troubleshoot bugs and errors found during testing to assist the development team in locating and correcting the issue

Establish frequent communication with the relevant stakeholders to monitor demo-related projects and keep everyone informed of the status.

Be able to work well within a small team and support colleagues on any ad-hoc requirements and tasks.

Use feedback from sales and product leaders to drive and implement demo enhancements.

Contribute to process improvement opportunities within the demo enablement team

Assist in identifying and implementing strategies to create/enhance demo configuration tooling capabilities to support the vast needs of our business partners and sellers

Other duties including, but not limited to, assisting other teams if needed.

Qualifications and Experience

BA/BS degree or, with a minimum of 2+ years of experience in a business analyst and/or quality assurance role

1+ years of experience working collaboratively with engineering/development and design teams

Proven ability to effectively deliver and communicate with others to achieve desired results; must be approachable and open-minded

Project management experience taking ideas from concept to launch

Strong communication and presentation skills

Visual design background

Practical Experience with the video tools of the Adobe Creative Cloud suite, Figma or equivalent wireframing tool

Proven capability to collaborate with and influence a varied group of stakeholders

Proven ability to execute tasks across cross-functional teams with high quality and within time constraints

Domain experience in benefits administration, healthcare, retirement, or HR technology is preferred

Knowledge of coding practices/methodologies a positive

Practical experience in writing clear and detailed requirements documentation

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

#LI-Remote p&tjobs

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

72,200 USD

Maximum :

114,500 USD

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