Testing Center Administrator - Auburn, United States - Auburn, MA Training and Testing Center

Description

Full Job Description

About us:
The Auburn, MA Training and Testing Center is a part of HHD Aviation LLC. Established 14 years ago, the parent company operates the largest computerized licensure testing facilities in the mid-west.

We currently have operations in several states (FL, DC, GA, IN, MA, MD, ND, OH, RI, TX, and WI) with our network growing rapidly both domestically and internationally.

If you're looking for a place to start at a different type of job or experience a change of pace, check us out.

What we do:

Our company provides safe, secure, comfortable, and easily accessed, ADA compliant, training and testing facilities for computer-based or pen and paper exams.

We provide licensure testing for many fields, including pilots, nurse practitioners, realtors, insurance agents. Over 8,000 different types of exams. Life enhancing exams include GEDs, GRE, TOEFL, FAA Airman Testing, and more.

We are a fully authorized provider of proctoring services for the following testing companies:

We also provide fingerprinting and I-9 employment verification services through the following companies:

Job overview:
Full and part time positions are available. All part-time employees start at $15.00 an hour.

Full-time applicants may start in a part-time role during training and progress to full-time as soon they are fully credentialed.

The transition to full-time starts at $16.50 an hour. This is based on the employee's receipt of test proctor credentials, aptitude for the role and speed of progression. Hourly rates above these benchmarks are purely based on merit. All hourly rates are reviewed 90 days after your hire date for hourly pay increases. Any adjustments are solely based on merit and performance at the discretion of the company.


Note:
this is not a fixed date. It can occur prior to 90 days or deferred at the company's discretion based on performance expectations.

This position requires a normal degree of computer savviness. Read that to mean, familiarity with web browsers, Microsoft 365, scanning and digital photo taking. We have a great on-call technical support team to help in times of stray electrons. You'll never have to learn to program with us, but you certainly will increase your computer literacy.


Hours and days we operate:

• Monday through Saturday (7:30 am to 8:00 pm)
• Sunday (8:30 am to 3:00 pm)

We are hiring for the following shifts only:

• Full-time Monday through Friday (7:30 am to 3:30 pm)
• Fulltime Monday through Friday (11:30 am to 8:00 pm)
• Parttime Monday through Saturday (7:30 am to 11:30 am) or (3:30 pm to 8:00 pm)
• Parttime Sunday (8:30 am to 3:00 pm)

Here's the kicker:
Hours of operation vary from testing center to testing center, but the work hours are extremely flexible.

Whether you're a college student or semi-retired, if you can fit your schedule into our testing sessions, we'll work with you.

We're closed on most federal holidays (and a few additional days as well). Typically, we're open Sunday through Saturday to help working Americans with a flexible schedule to test.


What are the responsibilities?

• Compliance with testing vendor, federal and state licensure rules, policies, and procedures
• Continuity of operation, which means showing up to support customers who are trying to sustain or improve their careers (and have paid significant fees to do so)
• Verify identification methods with conviction and authority
• Accept the awesome charge of processing I9 employment authorizations and fingerprinting for federal and state background checks
• Expedite their checkout processes
• Participate in vendor mandated recurrency training on a semiannual basis
• Have fun

Physical requirements:

• Be able to lift up to 40 pounds (a case of printer paper is our heaviest item)
• Drug and substance abuse free regardless of local or state laws is a must
• Perform periodic and random walkthroughs of testing areas are required

Education requirements:

• High School Diploma or equivalent

Experience:

• At least a year in a customer facing role

Skills:

• Basic computer skills to include:
• Internet web browser familiarity
• A decent amount of experience with Microsoft 365 (Office Suite)
• Scanning and printing documents
• Can work with a computer mouse and typing skills somewhat better than just henpecking a keyboard
• Ability to interpret TCA exam instructions
• Commitment to compliance, continuity of operation and continued job training

What else?

• We're growing, lots of cool opportunities in the works. Join us to find out
• Base hourly salaries are reviewed after 90 days of employment
• Bonuses based on additional duties performed

Job Types:
Full-time, Part-time


Pay:
From $15.00 per hour (Part Time) $16.50 (Full Time)


Expected hours:
per week


Application Question(s):

• Can you pass a state and federal background check with no convictions?
• Projected start dates are from April 20th through May