Customer Relations and Sales Representative - Fort Myers, United States - Axis Global
Description
The Customer Relations and Sales Representative will work directly with potential customers to properly understand our client's services and provide comprehensive solutions to their questions.
The Customer Relations and Sales Representative plays a significant role in the success of our company and the future success of our clients.
You will be a liaison between our clients and our customers and are responsible for increasing the customer base by maintaining relationships with existing customers and developing new relationships.
Position Responsibilities:
- Handle customer inquiries and complaints
- Provide information about our clients' products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Skills to Have:
- Ability to thrive in a dynamic, exciting work environment.
- Detailoriented and hardworking
- Excellent interpersonal, communication, problemsolving, and presentation skills are a must
- Listening skills and the ability to problemsolve
- A confident, motivated individual who works well independently and in a team
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