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Seal Beach

    Team Member - Seal Beach, United States - 1071 - Dave's Hot Chicken - Seal Beach

    1071 - Dave's Hot Chicken - Seal Beach
    1071 - Dave's Hot Chicken - Seal Beach Seal Beach, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionMUST BE 18YRS OR OLDER. ABILTIY TO WORK WEEKENDS, LATE NIGHT CLOSING AND HOLIDAYS.

    *Hours of operation Sun-Thurs 11am to 10pm, Fri/Sat 11am to 11pm


    Summary: The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork.


    Duties: The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures.


    In addition, they:

    Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities

    Communicate to their immediate supervisor when additional training guidance and practice is needed

    Understand how each job responsibility impacts guests, employees, and overall restaurant operations

    Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions

    Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements

    Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.

    Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen

    utensils and high touch-point areas, and servicing restrooms

    Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy

    Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy

    Are performance-oriented and performance driven; understand performance expectations and are aware of performance

    results

    Abide to the rules and direction given by the restaurant management team


    Job expectations:

    The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team.


    In addition, they:

    Ensure that they abide by company policies and directives

    Support the goals, decisions, and directives of the restaurant management team and is not insubordinate

    Contributes to the restaurant's success by accomplishing the expected work during each shift consistently

    Communicate effectively with team members and management to resolve any interpersonal issues as needed

    Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize

    restaurant costs; properly uses all products, supplies, and equipment facilities


    Requirements:

    Current student or high school diploma/GED preferred

    Must be at least 16 years old

    Flexibility to work nights, weekends, and holidays

    Ability to stand for long periods of time and work in a fast-paced environment

    Positive attitude while conducting any and all duties

    Commitment to guest satisfaction

    Effective communicator with co-workers and the restaurant management team


    Transportation & accessibility

    Must have reliable transportation to work

    Must have telephone or other reliable method of communicating with supervisor and co-workers


    Hours :

    Must be able and willing to work flexible hours including opening and closing shifts

    This includes working weekends/nights & holidays whenever necessary


    Skills & Abilities :

    Excellent time management skills

    Strong people/guest service skills

    Ability to look at the restaurant operations from a guest's point of view

    Ability to take initiative and solve problems

    Able to stand for long periods of time

    Able to bend and stoop

    Able to work around heat

    Able to work around others in close quarters

    Able to lift 50-75 lbs. comfortably

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