Group Leader Customer Service - Star City, WV, United States - Titan Industries
Description
Company Description "BE THE CHANGE I BE SGS" is the motto for curious, passionate, and dedicated individuals who are seeking stability, growth opportunities, and the chance to make a difference. The SGS Group is the world's leading company in testing, inspection, and certification services. With over 99,600 employees, we operate a network of more than 2,600 offices and laboratories.
The SGS Group companies in Germany provide services that improve the lives of millions of people and make a significant contribution to safer products in a connected society.
Job Description
- Leading the operational team
- Responsibility for internal processes in conformity assessment
- Clarifying technical product requirements together with our Technical Center
- Developing solutions with the operational team for our clients
- Maintaining and developing relationships with our existing customers
- Possibility for remote work on certain days
Qualifications
- Teamoriented, goaloriented, and communicative work style, as well as aboveaverage commitment
- Excellent technical understanding of the certification, inspection, and testing industry
- Basic knowledge of requirements for product conformity assessment
- Fluent in German and English, both written and spoken
- Experience in team leadership
- Business knowledge
Additional Information/Benefits
- Flexible working hours
- Opportunities for further education and training
- Remote work options
- Health benefits
- Subsidized public transportation ticket
- Job bike program
- Company pension plan
- Discounts on purchases, gym memberships
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