Branch Manager - Port Huron, United States - Michigan Mutual

Michigan Mutual Port Huron, United States

4 weeks ago

Description

Job Description

Job Description

Job Summary
The Branch Manager is a professional position within the Sales Department.

The Branch Manager is responsible for the administration and efficient daily operation of their assigned branch, including operations, product sales, and customer service in accordance with the Company's strategic objectives.

The Branch Manager develops new business, promotes the sales and service culture through effective coaching, guidance and staff motivation, and achieves branch sales goals through new business sales, referrals and retention of relationships.

S ummary of Role and Responsibilities
Effectively coaches and develops branch staff through selling techniques, marketing ideas, developing new lead sources, and closing mortgages
Oversees the marketing initiatives for the branch by working with appropriate Company channels (e.g., Marketing, Compliance, etc.) to promote and maximize sales opportunities while ensuring compliance is followed
Participates in community activities to promotes the Company's image and growth ensuring that the Company maintains a strong local presence (i.e., following Company's core value of serving our communities)
Oversees recruiting to help effectively attract top talent for the branch by promoting Company benefits, opportunities, and professional development programs by working with appropriate Company channels (e.g., Recruiting, Regional Sales Manager, National Sales Director, etc.)
Oversees the preparation and processing of forms and legal documents required for loans and follows the loans to ensure overall compliance
Monitors team sales goals, sales activities and flow of packages in and out of the branch, by analyzing and documenting trends and communicating sales "best practices" to Mortgage Loan Originators
Ensures the branch maintains a high level internal and external appearance for customers while following Company brand standards
Actively seeks opportunities to stay informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government-insured mortgages
Acts as a resource to Loan Officers by being knowledgeable of company products, policies and procedures, underwriting requirements and systems utilization
Special projects, as assigned
Minimum Knowledge, Skills and Abilities
Knowledge of current loan and underwriting guidelines
Registration with the National Mortgage Licensing System and Registry (NMLS) as a Licensed Loan Originator
Intermediate knowledge in Microsoft Word, Excel, Outlook and Internet Explorer
Previous experience managing a team
Exceptional customer service
Ability to communicate effectively with all levels
Ability to positively project the Company and branch
Minimum Education Requirements
High school diploma or equivalent
Experience
Five + years previous experience in a similar role
Preferred Education, Knowledge, Skills and Abilities
Seven + years previous experience in a similar role
Previous experience within the mortgage industry
Previous experience in growing new markets

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