Director Program Strategy - East Hanover, United States - Novartis

Novartis
Novartis
Verified Company
East Hanover, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Summary:

One of the most important functions in today's biopharmaceutical industry is patient services.

As ease of accessing HCP prescribed medications has become more difficult, the ability of a company to build, design, implement, and run dynamic end-to-end patient sup-port offerings has become critical to patients successfully starting and staying on therapy.

The role of the Director, NPS ASCVD is to serve as a leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives.

This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for Novartis and patients.

This is inclusive of end-to-end patient and provider journeys, as well as all NPS programs and services (onboarding, co-pay, adherence, e-services, hub operations, external landscape/monitoring, and shifting market dynamic).

This role requires a highly collaborative and agile leader to liaise with multiple NPS Centers of Excellence and cross-functional teams, including, but not limited to, Product Strategy, Marketing, Market Access, Customer Engagement (Sales), Field Reimbursement, Ethics and Compliance, Legal, Data Analytics, and Training.

Finally, this role is accountable for driving strong business performance in conjunction with ED, NPS ASCVD and Manager, Patient NPS Program Operations Management ASCVD.


About the Role:


Major Accountabilities

  • Lead a core team of crossfunctional NPS stakeholders focused on ongoing patient support program refinement and measurement specific to the postprescription experience in partnership with Program Data Insights and Analytics Center of Excellence (starting and staying on appropriate therapy)
  • Drive integration of NPS priorities and program performance with identified product priorities, strategies and KPIs
  • Support the development of marketplace and competitive landscape assessments to inform future state of NPS support required for ASCVD
  • Collaborate with training, NPS Centers of Excellence, field reimbursement, market access and NPS Manager Program Operations to provide input into field reimbursement team training
  • Liaising with NPS Enterprise Intelligence and Insights team to gather insights on external and competitive benchmarking, scanning global best practices and liaising across network internal resources (marketing, sales reps, patient coordinators, reimbursement managers)
  • Supports successful implementation of any new services launched/administered for NPS including planning, managing, budgeting and launching along with ensuring adequate staffing for operational support
  • Oversee the creation of patient access and reimbursement content and resources in partnership with NPS Content Development Center of Excellence to support field execution of to support field execution of ASCVD programs

What you will bring to the role:

Education:
Bachelor's Degree, (PharmD, RN or MBA a plus)


Required Experience:


  • 7+ Pharma commercial experience, with 3 of those years of experience operating in patient services space and/or market access is required
  • Proven success in Hub Services
  • Ability to connect commercial, financial, and clinical perspectives to develop enhanced value messages and strategies
  • Comprehensive understanding of access journey for a patient with ability to diagnose issues and impact across comprehensive set of channel participants and vendors
  • Strong written and verbal communication skills, including comfort level with senior management presentations
  • Strong experience with sales force communication
  • Proven track record leading across crossfunctional teams

Preferred Experience:


  • In depth knowledge of specialty product distribution and service company business models
  • Indepth knowledge and understanding of patient services challenges and opportunities
  • Experience with specialty/buy and bill products
  • Home office marketing experience
  • Previous consultant or vendor experience


he pay range for this position at commencement of employment is expected to be between $212,000.00 and $318,000.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period.

Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities.

The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired,
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