Sample Kit Team Member - Hawthorne, United States - Supacolor
Description
We're Supacolor. We make the world's best heat transfer. We make it Supafast and Supaeasyto print garments like a pro.
Supacolor exists for one reason:
to help you make it.
The Role
The purpose of this role is to ensure our products meet quality expectations, prepare and ship products.
Winning in this role is working efficiently as a part of the team producing the world's best transfers, happy customers and positively contributing to our Supaculture
Our Customer Promise
Supafast We work with Pace. We start the day off right giving our all each day. We work with a sense of urgency. We work with the right rhythm the business demands. We adapt our style where necessary. We stay ahead of the rush.
Supaeasy We work with composure. We keep calm under pressure, stay focused, committed, and communicate well to drive results. Nothing is too much trouble; we keep things seamless, and this is felt internally and externally.
Supacolor We work with Pride. We ensure that we are the best we can be, we take pride in everything we do. We care about the customer, our work, and our colleagues. We take ownership and are accountable. We aim for great. We work as a team supporting each other, sharing responsibility, collaborating to the success of Supacolor.
Key Responsibilities
Health and Safety
Show commitment to health and safety by actively promoting safe work practices and proactively managing hazards, while ensuring adherence to safety policies and procedures.
Quality Control
Maintain a high standard of quality control, implement rigorous quality assurance measures to uphold our commitment to delivering products that meet or exceed customer expectations.
Proactively communicate with departments regarding any issues to ensure resolved in a timely and effectively manner
Conducting during-run print checks and quality control management to ensure consistency and removal of errors
Preparing sample pieces for trade shows
Counting and packing
Ensuring accurate order count and agrees upon overages are included and documented
Packing and labelling orders as per company guidelines
Escalate internal reprints and document as required
Shipping
Prepare Sample Kits for Trade shows
Dispatch Shipments using company software systems and carriers
Completion of documentation as required, including: but not limited to customs.
Operate hand truck, pallet jacks and related material handling equipment
Prepare orders for customer pick up
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