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    Assistant Director, Financial Aid - Chicago, United States - Workday

    Workday
    Workday Chicago, United States

    4 weeks ago

    Default job background
    Description
    Department

    ESA College Aid
    About the Department


    Reporting directly to the Assistant Vice President, the Financial Aid office at the University of Chicago provides exceptional customer service to all students and families requesting assistance in financing their education.

    The Office of Financial Aid has a staff of 20 people, including counselors, and assistant directors. For more information visit
    Job Summary


    The Financial Aid Assistant Director reports directly to the Office of Financial Aid Management and performs an integral role in providing superior customer service to all internal and external stakeholders.

    The Assistant Director role conducts evaluations to assess the availability of financial aid for students and families, and provides procedural and regulatory support for Title IV and institutional programs within the Office of Financial Aid.

    Responsibilities
    Manages the packaging and reconciliation processes for the State of Illinois MAP Grant.
    Serves as lead for packaging and troubleshooting disbursement issues with Federal Direct Loans and private loans.
    Assists with required evaluation of satisfactory academic progress, including student communications and appeal reviews.

    Counsels students and families; performs need analysis; completes the verification process on selected files; reviews appeals; and packages awards by assigning different types of financial aid to meet demonstrated need.

    Coordinates timely responses to all email and telephone contacts from students.
    Ensures disbursement of financial aid throughout the academic year.
    Creates and maintains federal, state and institutional financial aid policies and procedures as assigned.
    Ensures accurate disbursement of aid throughout the academic year.
    Assists with maintaining and reconciling various funding programs, as needed.
    Represents the Office of Financial Aid at various on and offcampus events as needed, including occasional evening and weekend hours.
    Analyzes the maximum aid needed to students yet remain within government guidelines and overall budget limitations for aid distribution.
    Communicates financial aid policies and programs to currently enrolled students with moderate guidance.
    Performs other related work as needed.

    Minimum Qualifications


    Education:
    Minimum requirements include a college or university degree in related field.
    Work

    Experience:
    Minimum requirements include knowledge and skills developed through 25 years of work experience in a related job discipline.
    Certifications:Preferred Qualifications


    Education:
    Bachelor's degree.
    Advanced degree.


    Experience:
    A minimum of three (3) years of experience in a financial aid office or similar setting.


    Technical Skills or Knowledge:
    Proficiency using Microsoft Office.
    Knowledge of Oracle Campus Solutions.
    Familiarity with the Common Origination and Disbursement Web Site (COD) and National Student Loan Data System (NSLDS).
    Knowledge of federal and state financial aid programs and regulations.
    Extensive knowledge of need analysis.

    Preferred Competencies
    Superb written and verbal communication skills.
    Provide superior customer service to a wide variety of constituents in a fastpaced environment.
    Exceptional analytical, verbal, and written communication, problemsolving, and organizational skills.
    Handle several projects simultaneously and to work well under pressure.
    Work independently and as part of a team.
    Maintain confidentiality.

    Working Conditions
    This position has a hybrid work schedule.

    Weekly inoffice presence on UChicago's main campus in Hyde Park.
    Work independently for periods of 8 hours or more.
    May be asked to work 12 weekends per year.

    Application Documents
    Resume/CV (required)
    Cover Letter (required)
    References Contact Information (3)(required)

    When applying, the document(s)


    MUST
    be uploaded via the

    My Experience

    page, in the section titled

    Application Documents

    of the application.

    Job Family

    Student Affairs & Services
    Role Impact

    Individual Contributor
    FLSA Status

    Exempt
    Pay Frequency

    Monthly
    Scheduled

    Weekly Hours

    37.5
    Benefits Eligible

    Yes
    Drug Test Required

    No
    Health Screen Required

    No
    Motor Vehicle Record Inquiry Required

    No
    Posting Statement

    The University of Chicago is an

    Affirmative Action/Equal Opportunity/Disabled/Veterans


    and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.

    For additional information please see the

    University's Notice of Nondiscrimination.

    Staff Job seekers in need of a reasonable accommodation to complete the application process should call

    or submit a request via

    Applicant Inquiry Form.


    We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

    All offers of employment are contingent upon a background check that includes a review of conviction history.

    A conviction does not automatically preclude University employment.

    Rather, the University considers conviction information on a casebycase basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.


    The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.


    The Report can be accessed online at:
    . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL

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