Shift Manager - Medford, United States - Chick-fil-A

Chick-fil-A Medford, United States

3 weeks ago

Description

At Chick-fil

A, the Operations Manager role is more than just a job.

.. it's an opportunity.

Operations Managers are the Aces among all team members and are responsible for shift management; running shift operations as well as overseeing team member efforts and activities in order to achieve desired goals.

Operations Managers ensure operational excellence throughout the restaurant by directing Team Members to perform their checklists and other tasks at ever-increasing levels of proficiency and efficiency.

They also guarantee that every Team Member is demonstrating Remarkable Experiences all day, every day.

Operations Managers create the daily setup sheet, define Team Member placement, and ensure all Team Members are completing assigned responsibilities per the positional checklists.

Operations Managers are responsible for ensuring an exceptionally smooth, highly efficient shift.

Benefits Include:
Great starting pay $20 - $22 an hour plus bonus opportunitiesHealth Benefits with Employer ContributionPaid Time OffSundays offClosed on Thanksgiving and ChristmasGenerous Meal Benefits401k Plan with Employer MatchingScholarship OpportunitiesLeadership Advancement OpportunitiesGym Membership ReimbursementChild Care Cost ReimbursementEducation Cost ReimbursementFree Tuition for Online College CoursesFlexible Hours Positive and Fun EnvironmentEmployees who are valuedDuties and Responsibilities:Execute Operational Excellence in the Back of House - Speed of Service, Accuracy of Order, Taste and Quality of FoodGo beyond everyday expectationsEnsure all standards and processes are achieved by all Team MembersDirect team efforts in order to achieve company goals Take ownership for assigned responsibilities; hold team accountable for theirsCreate setup sheet and assign shift dutiesManage team member breaksVerify team members complete assigned positional checklistsDevelop a Team mindset with others to focus on excellence; gather the team's inputEnthusiastically and optimistically lead all team membersDisplay a continuous positive attitude with both guests and team members Live out CFA customer service behaviors to customers and employeesConduct shift huddles - constantly assess and communicate shift effortsEnforce CFA, Inc grooming standards among Team MembersTreat everyone with a positive attitude of honor, dignity, and respect all day, every dayBe an advocate for your team and shiftProperly manage assigned assets (equipment, product, etc)

Ensure employees are in accordance with our Employee HandbookStrive to make Crater Lake & Pacific Hwy the #1 Chick-fil-A in Oregon for Operational PerformanceRequired Qualifications:
Hard-working, team-oriented, friendly, honest and have great customer service skillsBe of Strong Values, Ethics, & IntegrityPrevious leadership experience with solid employment longevityFood service experience is preferredProven excellence in carrying out duties and responsibilitiesDriven, results-orientedNot known to be timid, nervous, quiet, or slow to actKnown for taking action, building consensus, influential, & purposefulSaturday availability

Uniform Policy:

Face/neck/hand tattoos are not allowed, no exceptionsNo ear gauges or facial piercings allowed other than one stud in the noseFacial hair, other than a neatly trimmed mustache, is unacceptable.

Sideburns must be trimmed to be no longer than the bottom of the earlobe and be consistent with the sides from top to bottom.

No unnatural hair colors

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