- Encourages, participates, and actively contributes to the achievement of organizational goals.
- Complies with organizational policies, procedures and programs.
- Participates as a team member by maintaining a positive, cooperative, and collaborative attitude with co-workers and supervisors
- Adheres to the agency's code of conduct, knows the related rules, regulations and standards of the position and carries out job responsibilities in an ethical, effective, and professional manner and in compliance with all the requirements. Immediately reports concerns to the immediate supervisor or the compliance officer
- Maintains a safe environment for residents/clients, employees, and visitors by taking immediate action to correct unsafe conditions (i.e. wipes up spills, moves obstructions, etc.), reports broken substandard equipment to supervisor immediately, removes broken equipment from service
- Recognizes the need for excellent internal and external customer service and actively engages in same.
- Explains procedure(s) to residents/clients and informs of delays or changes.
- Serves as resident/client advocate.
- Resolves customer concerns by taking prompt, active steps. Works at resolution of a problem until the customer is satisfied
- Demonstrates flexibility and an open attitude to new methods.
- Demonstrates diplomacy and appropriate professional behavior in all interactions with customers, employees, and public
- Manages assets within the employee's control, including equipment, supplies, staff and other services requiring expenditures
- Seeks ways to minimize waste and to maximize the value received for agency expenditures. Uses equipment and supplies in accordance with policies and procedures
- Demonstrates the knowledge, skills and abilities necessary to provide age-specific care to the resident. Obtains and interprets information and identifies age-specific needs, and provides care as needed (Refer to departmental Competency checklist
- Demonstrates professional growth by acquiring new skills, advanced education specially Certifications, and/or attending in-service programs
- Demonstrates efficient use of time
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Sales Manager for Independent Living - Caldwell, United States - Lutheran Social Ministries of NJ
Description
"At Crane's Mill we feel like a part of this big family, co workers treat each other with respect. I look forward to going to work and taking care of my patients.. it's a home away from home."
"People are very friendly to get along with."
"Warm and inviting "
"What makes it a great place to work at is the team, a core group of good people makes all the difference. A team that has good intentions for one and all. And is willing to go the extra mile that makes all the difference. Examples if there is an emergency ( Power outage, loss of water), all hands are on deck willing to help. If we're hosting an event for the residents everyone chips in to make it a success."
Those are real statements from real employees at Crane's Mill.
We hope you feel the same way once you experience what it is like to work here.....
*Making a Difference* *Teamwork* *Compassion* *Encouragement*
These are few of words that describes our Culture. Apply today and learn more
We have a new opportunity for a full-time Sales Manager at our 5 Star CCRC This position will focus on Sales of our Independent Living homes.
Education/Training/Certifications: High School Diploma - Required
BS/BA degree - Preferred
Skill(s): Computer Competencies in MSWord, Access, Excel, Microsoft
Windows/E-mail, Internet/Intranet, Vision/CRM,
listening, verbal, writing and visual skills
Experience: Required: Experience in marketing/admissions in healthcare setting.
Preferred: Previous experience in working with a geriatric population
We care about our team members and the people we serve, so we made the decision to require all employees to be fully vaccinated against Covid-19. Only candidates that are vaccinated or willing to be vaccinated should apply.
LSMNJ is an Equal Opportunity Employer.
