Director of I/dd Services - Matawan, United States - Community Care Partners

Community Care Partners
Community Care Partners
Verified Company
Matawan, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Mission:

The mission of Community Care Partners is to improve the quality of everyday life for each client we serve.


Job Summary:


The Director of I/DD Services oversees the business operations for the services provided under the New Jersey Division of Developmental Disabilities (DDD).

This role provides direct supervision to Case Managers, Senior Client Relations and Referral Manager, Regional Manager, and Office Coordinators.


Duties/Responsibilities:


  • Oversees Intake and Referral process.
  • Direct supervision of Case Managers and Office Coordinators.
  • Develops and maintains relationships and collaborate with Support Coordination agencies to build rapport.
  • Market the company and assist in recruiting talent for both the office and the field staff.
  • Attend all NJ DDD monthly webinars to ensure the agency is up to date with all regulations.
  • Oversees recruiting and onboarding process for direct support professionals and assigned office staff.
  • Submits monthly report to CEO of pending clients, leads, unusual incident reports, admissions, and discharges and quality assurance data.
  • Attends trainings and seminars to keep abreast of new trends and information in the field.
  • Attends community events to promote the business and network.
  • Analyze data in order to identify areas for growth.
  • Develops, delivers, and manages all department trainings.
  • Oversees the electronic health record system for quality and compliance.
  • Responsible for performance evaluations of assigned employees.
  • Manage Quality Assurance by designing, implementing, and continually improving quality standards.
  • Conduct quality checks to ensure compliance of client and staff files.
  • Responsible for ensuring all policies and procedures in accordance with the Supports Program and Community Care Program under the Division of Developmental Disabilities.
  • Responsible for reviewing bulletins from the Division of Developmental Disabilities and distributing them to department staff.
  • Responsible for updating department forms as necessary in accordance with agency and state policy and procedures.
  • Resolve and support high level client issues as they arise.
  • Backup to any Case Managers to ensure client needs are met.
  • Performs all other duties as assigned by the Chief Executive Officer.

Required Skills/Abilities:


  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and keen attention to detail.
  • Excellent time management ability to meet deadlines.
  • Excellent problemsolving skills.
  • Technical proficiency, including Microsoft Office
  • Ability to analyze data, to create and review processes. and generate applicable reports.
  • Familiar with social media platforms and other professional networks.
  • Ability to function well in a highpaced and at times stressful environment.
  • Must be willing to travel between multiple offices and within the communities we serve.
  • Must be able to work a flexible schedule, including weekends as needed.

Education and Experience:


  • Bachelor's Degree or high school diploma (or equivalent);
  • AND 5 years' experience working with people with developmental disabilities, 2 of which shall have been supervisory in nature.
  • Bilingual (Spanish preferred but not mandatory)

Company Benefits:


We offer a competitive compensation and a comprehensive benefits package that includes 401k plan with employer match, health insurance, paid vacation, paid holidays, sick pay, mileage reimbursement, birthday bonus and performance-based bonuses.


Pay:
$65, $85,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Education:


  • Bachelor's (required)

Experience:


  • Operations management: 5 years (required)

Language:


  • Spanish (preferred)

Ability to Commute:

  • Matawan, NJ (required)

Work Location:
In person
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