Program Manager - Miami, United States - Branches, Inc.

Branches, Inc. Miami, United States

1 week ago

Description

WHO WE ARE:

Branches is on a mission to educate and inspire people through student, family, and financial wellness services in partnership with our communities.

We believe in meeting the needs of the next generation by addressing both the parent and the child simultaneously in our 2-Gen approach, creating opportunities for students and participants so that they can reach their full potential.

Our holistic approach builds long-term, ongoing relationships with local communities to leverage and promote collective impact for the families we serve.

POSITION SUMMARY

The Grow & Climb Manager is a strategic leader who aligns culture and vision with effective implementation and drives program and organizational goals and priorities.

With strong organizational skills, the Grow & Climb Manager builds and strengthens community partnerships, enhances performance, learning, and impact across Grow & Climb, and effectively leads and partners with team members at all levels.

The Grow & Climb Manager also drives the quality of opportunities for participants, ensures programs operate with excellence, and embraces, embodies, and promotes the Branches Way.

These distinct W's articulate how the Branches culture is formed:
Words, Worth, Welcome, With, Walk, Wonder.

PRIMARY RESPONSIBILITIES

Performance, Learning, and Impact

Develop goals and priorities annually
Ensure strategies and activities are implemented in a consistently high-quality manner and align with program model and expected outcomes
Monitor learning curricula, student support materials, and best practices in after-school and summer settings
Utilize high-quality data in real-time to support decision-making, monitor progress, and achieve results; and to design strategies and supports that continuously improve outcomes over time
Lead opportunities across sites to share lessons learned and promising practices
Develop compelling stories regularly to spark enthusiasm internally and highlight impact externally
Ensure the timely and accurate collection and recording of demographic, attendance, and outcomes data
Create unique and meaningful opportunities based on student, site, and community needs and interests.

Team Leadership and Support

Attract and select right-fit servant leaders that are mission capable and purposeful
Implement an accountability system that provides clarity about roles, responsibilities, and standards for success
Align teams in supporting and implementing decisions
Inspire high performing teams through goal-setting, ongoing coaching and feedback, and crucial conversations
Compile and connect team members to meaningful professional development opportunities
Organize and lead ongoing team meetings that spark joy, connection, and learning
Conduct performance reviews for full-time and part-time team members as needed

Operations Excellence

Monitor program budget, review monthly actuals report, and submit monthly expenditures.
Recruit and enroll participants; and ensure participant files are maintained
Develop team schedules.
Monitor program schedules.
Monitor and uphold DCF licensure standards and organizational policies as detailed in the Grow & Climb Operations Manual
Monitor the timely and accurate collection and recording of demographic, attendance, and outcomes data
Understand and articulate the vision, long-term relationships, and transformational service at Branches.
Partner effectively with members of the Branches Administrative team to ensure efficient business operations

Grow & Climb Program Quality

Create and maintain a safe space for students.
Create and maintain a supportive environment for students through emotion coaching, scaffolding learning, and fostering growth mindset.
Create and maintain an interactive environment for students by fostering teamwork, promoting responsibility and leadership, and cultivating empathy.
Create and maintain an engaging environment for students by furthering learning, supporting youth interests, and supporting students' plans and goals.

Cornerstone for Community

Primary contact for Grow & Climb programs on-site.
Represent Branches as the site ambassador for Grow & Climb programs.
Build and strengthen partnerships with schools, families, and community organizations to enhance value
Plan and provide ongoing community-building and family engagement opportunities
Refer participants and families to community resources and services as appropriate
Identify needs and roles for; and recruit, orient, and engage adult mentors and volunteers
Direct professional service experts and community partners that deliver services at Branches

Branches' Way - Grow Deeper, Climb Higher

Worth - We believe each person has sacred value, is created in the image of God and has inherent self-worth. People matter and therefore are our priority.

Wonder - We dream and then co-create the future with students and families which means we do not wait for the future to just happen.

Welcome - At Branches all people are welcomed, received and valued in contrast to the rejection and exclusion that people all too often experience in the world.

With - What we do is transformational and not transactional. We connect with people and build relationships as opposed to treating people like a number or a service unit. Together we become the Branches family.

Walk - While the destination is important, we recognize the journey is the essential part. The day-to-day work we do is like walking with people on the journey in which we all explore, discover and become renewed.

Words - We create a positive, hopeful environment at Branches through the ways and the words we speak to others. Be our words fun, friendly, firm or whatever, we always affirm the other and speak with love.

WORKING CONDITIONS

Work is performed in an out of school setting providing services to children and families at the Branches Community Center site.

Reliable transportation is required to fulfill normal duties.

PLEASE NOTE:
This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.

REASONABLE ACCOMMODATION NOTICE

We follow Federal Law requirements to provide reasonable accommodation to applicants, candidates, and employees who qualify. Please tell us if you require reasonable accommodation to perform any of the job functions of this position.

Benefits

As a full-time member of Branches, staff are eligible for the following benefits: affordable medical, dental, vision and short-term disability insurance, 17 paid holidays per year, vacation, and sick/personal time off, and 6% retirement matching with the 403 (B) plan.

Requirements

*Candidate must be authorized to work in the United States. We do not sponsor employment visas. *

Education and Experience

Minimum Bachelor's degree is required; Master's degree in related industry is preferred.
Minimum of 5 years leadership experience.
Successful achievements in operational and programmatic management, strategic results, team leadership.
Completion of DCF School-Age Child Care Staff Credential within first year is required.
Proficiency in written and spoken English necessary; Spanish and/or Creole language skills are a plus.

Salary Description

$50,000-$60,000

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