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    Room Attendant - Albany, United States - Hilton Garden Inn Albany/SUNY

    Hilton Garden Inn Albany/SUNY
    Hilton Garden Inn Albany/SUNY Albany, United States

    3 weeks ago

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    Description

    The Hilton Garden Inn Albany/SUNY is seeking an enthusiastic and energetic Housekeeping Attendant As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.

    Job Requirements:

    • Greets guests in a friendly and professional manner
    • Maintains brand and company standards for cleanliness in hotel guest areas
    • Clean guest rooms; removal and stocking of linen, dust and sanitizes all areas of the guest room
    • Makes bed, vacuums carpets, and cleans tile areas in guest rooms
    • Reports maintenance deficiencies to maintain compliance with brand standards
    • Uses chemicals, cleaners, and cleaning equipment properly
    • Ensures cleanliness of public areas of the hotel

    Additional Requirements:

    • Good reading, writing, and oral skills
    • A minimum of 1 year of experience in a hotel services environment preferred
    • Friendly and dynamic individual and loves working with people
    • Ability to maintain a good working relationship with other associates by promoting teamwork
    • Ability to multi-task

    Standards:

    • Able to work alone without direct supervision
    • Demonstrate a high degree of drive and determination
    • Constantly recommend service and product improvement to better the operation
    • Keep the work area clean and tidy at all times
    • Attend all required meetings
    • Follow proper payroll and uniform procedures
    • Properly handle and report associate and guest accidents
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
    • Assist with responsibilities and duties in other departments and as assigned by management
    • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
    • Weekdays, weekends, and holidays required

    Physical Demand:

    • Continuous standing and moving during shift
    • Lifting/pushing/pulling/carrying required up to 30 lbs
    • Bending/kneeling required

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