- Maintain the Spa and Fitness Center areas in a spotless condition and maintain the common areas of the spa in between appointments.
- Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling.
- Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments.
- Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising.
- Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments.
- Use good judgement and maintain discretion and diplomacy while performing job duties.
- Participate in all designated programs, meetings, and training.
- The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry.
- Ability to work in a fast-paced environment with an outgoing team.
- Possess excellent communication style and skills.
- Prior customer service experience/luxury hospitality experience preferred
- Combination of education and work experience
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Wellness Coordinator - Gardiner, United States - Wildflower Farms
Description
Job Description
Job DescriptionCompany DescriptionBlanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property's 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers' spirit. Reconnect with yourself and nature at Wildflower Farms.
Job DescriptionJoin our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas.
The pay rate for this position is $18/hour. This is the pay rate that Wildflower Farms reasonably expects to pay.
QualificationsAuberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
