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Dispatcher - Evansville, United States - Professional Transportation Inc
Description
DispatcherJob Details
Job Location
3700 - Corporate Office - Evansville, IN
Education Level
High School
Salary Range
$ $15.00
Travel Percentage
Negligible
Job Category
Customer Service
Dispatcher
Want to get your career moving in the right direction? We are seeking a self-confident, organized, results oriented team member who wants to join our growing organization.
As a PTI Dispatcher, you would be working for our 365/24/7 Dispatch Center. PTI Dispatchers are responsible for dispatching our drivers to transport railroad crew members wherever the railroad customers request.
This position will also be responsible for maintaining driver rotations/trip lists using PTI software and professionally answering calls from drivers, field managers, and railroad personnel.
This heavily technology-based position will require long hours of computer, typing, and mouse use. No prior experience is required, we will train the right candidate Multiple scheduling options on three different shifts are availableBenefits of Joining PTI:
Multiple benefit plan options including medical, dental, vision, and supplemental insurance options.
Paid vacation time, sick time, holiday pay, along with the opportunity for overtime.
401(K) retirement.
On the job training.
Discounted cell phone plans for Verizon and AT&T.
Free gym membership to any Planet Fitness location in the Evansville, Henderson, or Owensboro area.
Room for growth and advancement within the company.
Pay and Schedule:
AM Shift 3am-3pm, Starting Pay is $13/hr +$1/hr Shift Diff
PM Shift 3pm-3am, Starting Pay is $13/hr + $2/hr Shift Diff
Alternating Weekends Off
R esponsibilities:
Promoting and practicing safety awareness
Helping to ensure on time performance is achieved
Answering phone calls promptly and professionally
Calling Van Drivers that are in rotation for trip coverage
Provide accurate and detailed trip data to the Van Drivers
Maintain accurate rotations and check for any pending trips in your area of responsibility
Maintain a neat, clean, and organized station for the duration of your shift
Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers
Additional duties as assigned by the Supervisor or Dispatch Manager
Our ideal candidate would have:
Prior experience in a call center/dispatch environment
Prior experience working a multi-line phone system
Be self-motivated, independent, and success oriented
Strong communication, interpersonal, and conversational skills
Well-organized
Ability to operate related computer applications and related business equipment
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job.
While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
EEO
