Full-time Customer Care Representative - Ashland, United States - Mr. Fix-It VA (Ashland)

Mr. Fix-It VA (Ashland)
Mr. Fix-It VA (Ashland)
Verified Company
Ashland, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Full time
Description

Company Description:


MR.FIX-IT is an award-winning home improvement company with over 54 years of providing quality products, exceptional service, and a work environment that is focused on people, both each other and the customers we serve.


Jacuzzi Bath Remodel by MR.FIX-IT

Full-Time Customer Care Representative
Full-Time $15-$18/hour based on experience

We are looking for the
BEST of the BEST to join our Elite Team. MR.

FIX-IT is an award-winning remodeling contractor helping homeowners improve their homes in the Richmond, Fredericksburg, and Tidewater area for over 54 years.


Duties/Responsibilities:


  • Welcome call to review projects with customers, ensure proper products are included in the contract, schedule an installation date, and review quality expectations with customers.
  • Respond quickly, professionally, and accurately to all customer inquiries regarding orders, status requests, scheduling, billing, and warranties.

Required Skills/Abilities:


  • Proficient with Microsoft Office and data entry
  • Construction contract experience preferred
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problemsolving skills.
  • Detail orientedAbility to pay attention to minute details of a project or task.

Physical Requirements:


  • Extended periods of sitting at a desk working on a computer.
  • Able to lift up to 15 pounds.

Schedule:

Shift schedule until 7pm 4 days per week and Saturday 9-3pm.


This position reports to our Ashland, VA office.

Benefits:


  • Health
  • Dental
  • Life Insurance
  • 401K with company match
  • PTO
  • Paid Holidays
  • Paid Volunteer Time
  • Opportunity for advancement
  • Professional Development
  • Direct Deposit
  • Amazing Company Culture
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