Front Desk Dental Administration - Williamsburg, United States - Williamsburg Pediatric Dentistry

Description

Job description

About Us:

Here at Hampton Roads Pediatric Dentistry, we
treat patients like family We owe our success to talented, caring professionals who share a common vision.

We started back in 2007 with a single location, and over the next years, we managed to have
the largest footprint in Pediatric Dental Practices in Virginia.

Currently, our team consists
of more than 100 clinical and administrative staff - and keeps growing Our Dental Team is consisted of highly driven professionals who are dedicated in providing the best experience to our young patients.

Values:

At Hampton Roads Pediatric Dentistry we believe in focusing
on the well-being and comfort of our little patients, ensuring they receive quality dental care with empathy and respect.

Because of this, we pride ourselves on upholding these values in everything we do:

• 
  Quality and Excellence:Striving for excellence in dental services, emphasizing precision and delivering high-quality care to patients

-
Integrity:Upholding honesty, and ethical standards in all aspects of practice, including treatment recommendations, billing, and communication
-
Professionalism:Maintaining a high standard of professional behavior, from interactions with patients to collaboration within the dental team
-
Teamwork and Collaboration:Encouraging a supportive and collaborative work environment among dental professionals and staff to enhance patient care
-
Prevention and Education: Promoting oral health awareness and education to prevent dental issues and empower patients and parents to make informed decisions about their oral care


A day in the life:

On any given day at Hampton Roads Pediatric Dentistry you can expect to encounter the following:

• Working
  Monday
• Friday for a full-time role
• Arriving at
  7:45AM to be ready to go at 8:00AM
• Working with a driven team of
  [10] other Dental Professionals
• Caring for patients who are
  often scared about their visit to the dentist
• Working in an office that provides
  Patient-Centered Care
• Treating
  every patient like family
• Assisting through the
  appointment process, managing phone calls, and handling paperwork
• Coordinating with the dental team
  for smooth office operations

-
Educating Patients, offering post-treatment care instructions, oral hygiene advice, and answering patient questions about procedures
-
Improving daily essential tasks such as checking patients in and out of the practice, taking payments, presenting treatment plans, and facilitating appointments
-
Understanding insurance terminology, such as co-payments, in-network fees, benefit limitations, and percentage coverages

• Completing Opening and Closing duties as a team

This role is for you if

• You love working in a
  fastpaced environment:
• You thrive when
  facing a challenging situation:
• You are accurate, precise, and appreciate attention to detail
• You have knowledge of
  dental terminology, and scheduling techniques:
• You love working with
  pediatric patients:
• You can't live without
  quality and excellence:
• You absolutely love
  being part of a family:
• You want to
  learn and train to improve your assisting skills on a daily basis
• You understand the
  importance of treating others like you want to be treated
• Your
  attention to detail is exceptional and you prefer order and organization
• You are a
  selfstarter and take
  initiative everyday
• You are driven by results, solutions, and impact

This role is NOT for you if...

• You prefer
  working solo as opposed to on a team
• You are uncomfortable being in close proximity with a wide variety of people daily
• You
  do not enjoy working with kids:
• 
  Change makes you uncomfortable and you often resist it
• You treat this position as a job and
  not a career:
• You don't like to
  accept responsibility

What Winning Looks Like
By successfully joining our team, this is what winning daily looks like:

• We support you in winning by reviewing metrics related to sucessfull scheduling, treatment case acceptance, reappointment rate, meeting provider production goals, and providing training to set you up to succeed
• Staying on time with your patients throughout the work day
• Receiving positive feedback from patients and parents about their interaction with you
• Being calm and coolheaded with a positive attitude
• Your skills have expanded to take on more accelerated tasks and procedures

Deal Breakers

• If you are
  not compassionate and caring of patients and parents;
• If you
  don't accept constructive feedback for improvement;
• If you
  don't see healthcare as an intentional career path:
• If you
  are not able to multitask to efficiently furnish your daily duties

Compensation

Salary:
$ $20.00 per hour (based on experience and skills)


Additional Benefits:

• Paid time off and Ho