Dispensary Agent - Bristol, United States - Fine Fettle
Description
Come Join Our Fine Fettle Family in Bristol
About the Company:
Introducing Fine Fettle's newest destination in Bristol, Connecticut, located at 1214 Farmington Ave. Our Bristol location is poised to become the go-to dispensary for cannabis enthusiasts and patients in the area. This hybrid dispensary serves both medical patients and recreational customers.
Conveniently situated in the heart of Bristol's retail hub, you can find us in the former Goodwill space, right next to Bank of America and Crazy Bruce's Liquor Store, within the bustling Shoprite plaza.
Our spacious and inviting store offers a wide array of top-quality cannabis products, from flower to edibles, concentrates, and more.
Our knowledgeable and friendly staff are ready to provide expert guidance, whether you're a seasoned connoisseur or new to the world of cannabis.
At Fine Fettle, we are committed to delivering a premium cannabis experience.We source our products responsibly, prioritize quality, and offer a diverse range of options to cater to your unique preferences and needs.
Plus, our commitment to customer service ensures that you have a positive and informative visit every time you step through our doors.
We are excited to be part of the Bristol community and look forward to serving the needs of both local residents and visitors alike.
Fine Fettle is a multi-state cannabis company with operations across Connecticut, Massachusetts, and Rhode Island and plans for future expansion into Georgia and beyond.
We believe that we can truly make a difference in the lives of our customers, utilizing our expertise to educate them about the plant and provide them with the right products to enhance their health and wellbeing.
About the Role:
Fine Fettle is seeking a Dispensary Agent to assist in multiple facets of our retail operations.
The Dispensary Agent position is a rare opportunity to gain exposure to many different roles within the cannabis retail operation.
The ideal person for this role is enthusiastic, dependable, and excited at the prospect of learning about various aspects of a cannabis retail operation.
Success in this role will require a high level of reliability, integrity, and the ability to receive and adapt in accordance with constructive feedback.
Many of the sub-roles within the Dispensary Agent position will be customer facing and as such will require strong interpersonal and customer service skills.
The role is rotational in nature consisting of Sales Agent, Indoor Greeter, Outdoor Greeter, Order Entry Technician, Order Puller, and Runner.
The primary duty of the Dispensary Agent will be to act as a Sales Agent, stationing the register and checking out patients at the point of sale.
In the Sales Agent role, the Dispensary Agent should have a keen understanding of what it means to provide excellent customer service and deliver an outstanding customer experience.
The Dispensary Agent will also be rotated to our front-of-house operations as needed, acting in a customer-facing role as Indoor or Outdoor Greeter.
Likewise the Dispensary Agent may be assigned to roles at the back-of-house including Order Entry Technician and Order Puller, respectively scanning bags of product into our point of sale software systems and pulling data from our online menu to prep bags for product fulfillment.
The Runner will be responsible for physically transporting product between the back-of-house and sales floor.What You'll Do (By Sub-Role):
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Sales Agent: Responsible for executing the checkout process with customers at the point of sale station. The Sales Agent provides education and 5 star service to customers at the register and executes directives from the Sales Floor Manager
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Greeter:Responsible for welcoming new customers and patients to the store and directing them to the appropriate lines for entry. The Greeter will also communicate with the Front Desk Manager and General Manager to report and/or address front-of-house concerns
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Order Entry Technician:Responsible for scanning filled bags of cannabis products into our Point of Sale software system so that they are prepared for customer pickup
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Order Puller: Responsible for preparing cannabis bags for product fulfillment, printing and attaching order slips to the bags that are appropriate for particular products
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Runner: Responsible for physically bringing product to and from the inventory vault to the sales floor
Skills/Qualifications:
- High school diploma
- Retail experience preferred
- Flexibility regarding work schedule
- Must be willing to work evenings and weekends including opening and closing shifts whe
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