Production Administrative Scheduler - Fort Myers, United States - Groundworks Operations, LLC

Groundworks Operations, LLC
Groundworks Operations, LLC
Verified Company
Fort Myers, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
It's fun to work in a company where people truly BELIEVE in what they're doing

  • We're committed to bringing passion and customer focus to the business._
  • Job Description

Alpha Foundation Repair, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across the Nation. With fully trained technicians, industry-leading products, and nationally backed warranties, Groundworks is here to restore your foundation or crawlspace.

The Production Scheduler is the first point of contact for Groundworks customers.

A warm, welcoming and positive image of the company must be given through the phone by having an energetic and positive attitude with every customer interaction.


Responsibilities:


  • Must be positive and motivated with excellent communication skills
  • Ability to adapt quickly to changes in work strategy
  • Telephone Interaction with Customers
  • Inbound and Outbound Calls
  • Schedules work to be installed
  • Confidently makes decisions and effectively communicates with all levels of management.
  • Performs customer followups with a variety of information
  • Maintains Customer Information
  • Records and updates computerbased customer information accurately and timely
  • Provides necessary information to innercompany resources
  • Distributes information as needed for company flow
  • Performs administrative duties
  • All other duties as necessary

What is required to join our team as Production Scheduler:
Typically possesses a High School Degree/GED

Previous call center/customer service experience highly desired

Customer Focus; Customer Service

Sales mentality

Phone Skills

Excellent Oral/Verbal Communication

Excellent writing skills

People Skills; Interpersonal Savvy

Problem-Solving

Data Entry Skills


What we provide for our employees:
Bi-weekly Pay plus bonus structure

Full-time nonseasonal work

Superior training will ensure you start with immediate success

Competitive and rewarding, family-oriented culture

Advanced leadership training opportunities

World-class training and support


Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.


Who is Groundworks?
With
more than 50 locations across the USA, Groundworks
is the fastest-growing foundation solutions company in the country


Recognized as a
_Top Workplaces USA _company and offering
_ownership __for everyone_
, **we're building something that just can't be replicated.

And we're on a mission to change an industry like never before

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are
_stronger together_.

That's why we're proud to be the Groundworks Tribe Our shared culture, resources, work ethic, and even the lingo we use unites us as
_#OneTribe_.**When _customers_ choose a local Groundworks company, they can feel confident they're hiring trusted local experts who will ensure the job's done right.

When _you_
choose Groundworks, you'll join thousands of Tribemates who are making history. _It's the Groundworks difference_


So come and help us make history.
_Join our Tribe_
**#Groundworks #StrongerTogether #OneTribe
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