- Manage substantial amounts of incoming calls
- Ability to resolve customer complaints
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Manage inbound and outbound calls by providing professional and courteous customer service
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Schedule appointments
- Order Entry
- Cross-sell related products to customers
- Provide accurate, valid, and complete information by using the right methods/tools
- Assist customers with questions and concerns
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments as well as actions taken
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Minimum of 3 years of recent call center experience
- Communicates in a professional manner (proper grammar, punctuation, and tone) in both written and verbal communication
- Effective listener
- An independent problem solver
- Reliable, punctual, and willing to learn new processes in a constantly evolving industry
- Should be able to work in a fast-paced, high volume, and goal-oriented environment
- Self-motivated individual capable of multitasking
- Proficient with Access, MS Excel, MS Word, and Outlook
- Windows Operating System and Office knowledge and experience
- Strong organizational and follow-up skills
- Strong attention to detail
- Must be enthusiastic, have a strong can-do attitude, and be a team player
- Problem-solving skills
- Self-motivated to work without constant direct supervision
- Work well under pressure with time-sensitive deadlines
- Punctuality is imperative
- Type 40 WPM
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of inquiries in a professional manner
- Ability to multi-task, prioritize, and manage time effectively
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This position is essential to the success of our retail stores. · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, · answer their questions about Sherwin-Williams products, · and recommend the right solutions. · CUSTOMER SERV ...
Sebring Part time2 weeks ago
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This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Spec ...
Sebring6 days ago
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This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,and recommend the right solutions. · ...
Sebring1 month ago
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This position is essential to the success of our retail stores. · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, · answer their questions about Sherwin-Williams products, and recommend the right solutions. · Come meet your ...
Sebring2 weeks ago
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This position is essential to the success of our retail stores. · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, · answer their questions about Sherwin-Williams products, · and recommend the right solutions.Determine custom ...
Sebring Full time1 month ago
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Description · This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Custome ...
Sebring, FL, United States1 week ago
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A Community Programs position responsible for specialized victim advocacy, providing partner agency consultation and community outreach along with some clerical and administrative duties within the Children's Advocacy Center. · ...
Sebring Part time1 month ago
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· Department: · Children's Advocacy Center · Reports to: · CAC Manager · Pay Grade/Salary Range: · Pay Grade 105; $18.50 hourly; 20 hours per week · Posting Expires: · Until Filled · GENERAL DESCRIPTION: · A Community Programs position responsible for specialized victim advoc ...
Sebring, FL Part time1 day ago
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We are seeking a Medical Receptionist/Customer Service Specialist to join our team at Palm Medical Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our medical centers. · Del ...
Sebring $17 - $19 (USD)1 month ago
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+Job summary · Palm Medical Centers delivers senior primary care with genuine kindness and has a 98% patient satisfaction rate. · +Deliver excellent patient service. · Answer telephone promptly and direct calls accordingly. · Greet patients and visitors in a courteous/professiona ...
Sebring $17 - $19 (USD) Full time1 month ago
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We give our health plan clients the confidence that their members are well taken care of. · At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. · ...
Sebring $17 - $19 (USD)3 weeks ago
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Palm Medical Centers delivers senior primary care with genuine kindness. · Strong compensation package with good benefits · Career development leadership opportunities · ...
Sebring1 month ago
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This position functions as part of the Financial Aid Department and is responsible for financial aid packaging and billing, · as well as providing guidance to students and parents in student financing issues.Team member in providing excellent customer service and process efficien ...
Lake Wales OTHER1 month ago
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Description · Position Title: Student Financial Services Specialist · Department: Financial Aid · Position Summary: This position functions as part of the Financial Aid Department and is responsible for financial aid packaging and billing, as well as providing guidance to stud ...
Hwy Lake Wales, Florida, United States $42,000 - $72,000 (USD) per year1 week ago
- Work in company
Patient Services Specialist- Florida Oncology and Hematology
Only for registered members
Location: · Florida Oncology and HematologyPay Range: · $ $27.86Practice: Florida Oncology and Hematology · Location: 326 Del Prado Blvd N #301, Cape Coral, FL 33909 · Schedule: Full Time, Monday-Friday, 8a-5p · Why Choose Us? · Work-Life Balance: Enjoy a consistent Monday-Frid ...
Cape Coral $16.72 - $27.86 (USD) Full time4 days ago
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Physical TherapistAt the Florida Joint and Spine Institute, we are seeking a licensed Physical Therapist to join our dynamic team. The ideal candidate will deliver high-quality, individualized physical therapy services in a friendly, patient-centric environment.Perform thorough p ...
Sebring $65,000 - $85,000 (USD) per year Full time1 day ago
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The role of a physicians' (DL) patient navigator is to build effective working relationships with the primary care physicians, specialists, patients, healthcare teams and resource providers in guiding patients through the cancer care process from diagnostic and treatment through ...
Sebring3 weeks ago
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We want you to apply now. · Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care.Do you want to work as a(an) Medical Office Specialist where your passion for creating positive patient int ...
Sebring3 weeks ago
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Patient Engagement Advisors (PEA) is seeking a full time Transition Specialist to work onsite at AdventHealth Sebring. · Schedule: Friday, Saturday, Sunday and Monday 8:00 AM-6:30 PM onsite at AdventHealth Sebring · Pharmacy Technician Experience Strongly Preferred. · Job Details ...
Sebring $18 - $19 (USD)1 week ago
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We want you to apply for Medical Records Specialist Part-Time Dayshift HCA Florida Highlands Hospital. · We are seeking a Medical Records Specialist for our team to ensure that we continue to provide all patients with high quality efficient care.As a Medical Records Specialist yo ...
Sebring Part time1 month ago
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Introduction · Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual i ...
Sebring Part time1 day ago
Customer Service Specialist - North Highlands - TevisHR
Description
Customer Service Specialist
Good Life Inspections, Inc. is looking for a dynamic Customer Service Specialist to join our team of professionals. This individual contributor role is an hourly, full-time position located in North Highlands, California. The Customer Service Specialist will function as the face of Good Life Pest to our customers and will strive to provide superior service through various mediums.
Responsibilities:
Skills and Must-Haves:
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Store Customer Service Specialist
Part time Only for registered members Sebring
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Store Customer Service Specialist
Sherwin-Williams- Sebring
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Store Customer Service Specialist
Only for registered members Sebring
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Store Customer Service Specialist
Only for registered members Sebring
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Store Customer Service Specialist
Full time Only for registered members Sebring
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Store Customer Service Specialist
Only for registered members Sebring, FL, United States
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CAC Victim Services Specialist
Part time Only for registered members Sebring
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CAC Victim Services Specialist
Part time Only for registered members Sebring, FL
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Medical Receptionist/Customer Service Specialist
Only for registered members Sebring
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Medical Receptionist/Customer Service Specialist
Full time Only for registered members Sebring
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Medical Receptionist/Customer Service Specialist
Only for registered members Sebring
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Medical Receptionist/Customer Service Specialist
Only for registered members Sebring
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Student Financial Services Specialist
OTHER Only for registered members Lake Wales
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Student Financial Services Specialist
Only for registered members Hwy Lake Wales, Florida, United States
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Patient Services Specialist- Florida Oncology and Hematology
Full time Only for registered members Cape Coral
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Physical Therapist
Full time Florida Joint and Spine Institute- Sebring
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Research Patient Navigator CONTRACT ROLE
Only for registered members Sebring
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Medical Office Specialist
Only for registered members Sebring
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Medical Transition Specialist
Only for registered members Sebring
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Medical Records Specialist Part-Time Dayshift
Part time Only for registered members Sebring
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Medical Records Specialist Part-Time Dayshift
Part time Only for registered members Sebring