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Operations Manager - Chicago, United States - Clean Harbors
Description
HPC-Industrial , powered by Clean Harbors, inLaPlace, LA
is looking for an
Operations Manager
to join their safety conscious team This team member is responsible for leading, planning, organizing, and coordinating all duties associated with daily branch operations to include, but not limited to, improving operational efficiencies through effective utilization of equipment and scheduling of personnel.
Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded.
TheOperations Manager
serves as a representative of
HPC-Industrial
in creating a continuous working relationship with clients/customers.
Transitioning Military , this is a great opportunity to leverage your skills and training as you return to civilian life.
Health and Safety is our #1 priority, and we live it 3-6-5
Competitive hourly wages.
Comprehensive health benefits coverage after 30 days of full-time employment
Group 401K with company matching component
Opportunities for growth and development for all the stages of your career
Generous paid time off, company paid training, and tuition reimbursement
Positive and safe work environments
Coordinates and manages group activities and interactions with other divisions
Coordinate scheduling of personnel and project assignments
Conducts and supervise staff meetings.
Approves all accounts payable / accounts receivable for payment.
Reviews monthly PNL statements and all applicable discrepancies.
Performs revenue forecasting.
QA/QC's all specialist work.
Oversees customer service responsibilities for office.
Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC Industrial's HR policies, practices, and procedures.
Bids and/or assists in the bidding of industrial services projects.
Assists in the planning and scheduling of projects.
Review status reports and modifies schedules or plans as required.
Prepares reports for management, client, or others.
Confers with personnel to provide technical advice and to resolve problems.
Coordinates project activities with activities of government regulatory or other governmental agencies.
Ensures customer receives cost effective services in accordance with contract provisions.
Resolves billing issues to customer and company's satisfaction and ensures safe execution of all services provided in accordance with HPC Industrial safety policies, procedures, and practices.
Cultivates quality relationships laterally and above primary contact to retain clients.
Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
High School diploma or equivalent required. Bachelor's degree in chemistry, biology, or environmental science preferred.
5+ years industrial cleaning/maintenance experience of which 2 have been served in a management capacity.
Experience in the applicable utilization of standard/specialized industrial cleaning equipment.
Ability to schedule equipment/personnel efficiently/effectively for daily maintenance/project work.
Successfully resolve customer/employee complaints.
About HPC Industrial:
HPC Industrial , a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors.
offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation.
We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.
HPC Industrial and its subsidiaries affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law.
HPC-Industrial is a Military & Veteran friendly company.
*HPC
