Data Center Technician - Burlingame, United States - EOS

EOS
EOS
Verified Company
Burlingame, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

WHO WE ARE:


EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.


We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.


POSITION OVERVIEW:


WHAT YOU'LL DO:


  • Install, service, and maintain low voltage category cabling and communications cabling.
  • Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.
  • Clean fiber and copper connections and perform basic troubleshooting.
  • Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
  • Operate work ticket systems and interfaces for infrastructure management.
  • Read and validate port maps, and perform basic troubleshooting.
  • Conduct power distribution and cable management tasks within the infrastructure.
  • Coordinate with other team members to ensure efficient project and work order completion.
  • Follow company procedures and safety regulations, providing necessary information to operations management.
  • Complete necessary documentation in written and electronic formats according to company standards.
  • Maintain equipment and supplies inventory as required.
  • Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs).
  • Escalate complex technical issues to senior team members as needed.
  • Conduct Service Swaps of live networking devices.

TEAMWORK:


  • Attend meetings, workshops, training, and seminars to gather information required to perform job functions.
  • Collaborate with team members to achieve performance targets established by leadership.
  • Step in for the Lead Field Technician on a shortterm basis, as needed.
  • Suggest process improvements to enhance efficiency and service quality.

WHAT YOU NEED TO SUCCEED:


  • Associate degree or certification in a technology services/technical discipline, or equivalent work experience.
  • 2+ years of experience in installing, servicing, and maintaining low voltage cable infrastructure systems.
  • Proven ability to install, terminate, and test low voltage cables.
  • Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
  • Industry and manufacturerspecific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500).
  • Strong customer/client service orientation with effective communication and interpersonal skills.
  • Valid driver's license and ability to safely drive company vehicles.

PHYSICAL REQUIREMENTS:


  • Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
  • Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
  • Threedimensional vision, ability to judge distances and spatial relationships.
  • Ability to identify colors and give and receive information through speaking and listening skills.
  • Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
  • Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend

ADDITIONAL INFORMATION:


EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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