Front Desk Coordinator - Timonium, United States - True Sports Physical Therapy
Description
A very positive and outgoing personality- A desire to help problem solve, and assist in all customer service related interactions at their assigned clinic- Ability to answer, route, and assist in phone calls with outstanding customer service skills and a major focus on client satisfaction, client interaction, and client experience- Ability to manage, troubleshoot, and be a good critical thinker in challenging situations with clients who may express dissatisfaction or frustration- Ability to adjust, and accept new processes with enthusiasm and curiosity- Ability to managing all aspects of scheduling, rescheduling, and scheduling management for the PTs you assist, and clients you service- Light housekeeping duties including sweeping, wiping surfaces, restocking supplies, and changing garbage bins to ensure cleanliness and appearance of assigned clinic
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