Registration Services Support Specialist - Chicago, United States - Smithbucklin

Smithbucklin

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a
Registration
Services Support Specialist to join the client-facing Information Technology Services team in our
Chicago office.

What You Will Do

Works with the project manager to understand the registration system requirements and tests functionality
Use of Systems, Tools, Controls and Applications to fulfill registration services, reporting needs, and financial reconciliation based upon requirements document and scope.
Meet and exceed service delivery expectations with clients, attendees, and exhibitors/sponsors
Investigates, troubleshoots, and provides system updates for record changes.
Participates in planning and debriefing registration meetings, supports procurement of materials to provide onsite registration services
Supports procurement of materials to provide onsite registration services
Adheres to all compliance, standards, and best practices in use of tools, data, and processes

This Role Might Be for You If You

Have demonstrated the ability to learn on the job, adapt quickly and effectively
Are adept at multitasking
Are detailed oriented, both technically and organizationally
Are able to travel 1520% to provide event technology support

Basic Qualifications

Bachelor's degree or equivalent experience
2+ years of work experience in a customer servicefacing role

Preferred Qualifications

Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication skills (verbal & written)
Experience working within registration systems
Ability to effectively work on a team, as well as autonomously

Where Do You Fit?
Whether you are just beginning your career or are a mid
- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity
**_ Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently._