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    Site HR Partner - Hamilton, United States - ABM Industries

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    Description

    **Overview**

    **ABM Industries** is hiring a **Site HR Manager** for **Dulles International Airport (IAD)** to support our frontline team members and leaders in the areas of **Custodial, Cabin Cleaning, Warehouse and Passenger Services** . Reporting to the Senior Manager, Field HR Partner, this role is responsible for aligning business objectives with employees and front-line leaders and handles all HR related functions at the site. This position serves as a consultant to front line leaders on human resource-related issues. The successful HR Manger, On Site acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Ability to implement innovative and practical solutions through a strong process and metrics focus. Advises account level management regarding policies and programs including recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, training, AAP/EEO, and special projects.

    **This role is full time, on-site at Dulles International Airport (IAD). Parking is provided/paid.** .

    **ESSENTIAL FUNCTIONS**

    + Manages three (3) direct reports: Office Manager, Badging Supervisor and an HR Assistant.

    + Consults with line management, providing HR guidance when appropriate.

    + Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.

    + Oversee compliance with CBA, including handling grievances and union relations

    + Review onboarding and orientation for new leaders.

    + Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.

    + Partner with leadership to understand current and future staffing needs.

    + Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.

    + Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.

    + Ability to read and understand data to inform continuous improvement and inform decision making.

    + Manages and resolves employee relations issues.

    + Conducts effective, thorough and objective investigations.

    + Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.

    + Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).

    + Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.

    + Provides HR policy guidance and interpretation.

    + Provides guidance and input on business restructures, workforce planning and succession planning.

    + Identifies training needs for business and individual coaching needs.

    + Participates in evaluation and monitoring of training programs to ensure success.

    + Follows up to ensure training objectives are met.

    + Partner with HR Centers of Excellence to deliver programs to meet organizational goals.

    + Review key business performance targets and their related talent implications with business leaders.

    + Support customer retention and business development though direct involvement with key customer base.

    + Identify and drive the sharing of best practices across functions to facilitate continuous improvement.

    + Understand and mitigate corporate risk associated with relevant employment laws/policies.

    **QUALIFICATIONS**

    + Bachelors Degree in Human Resources Management or related field; Masters Degree preferred

    + In lieu of degree, 7+ years of related experience required

    + Minimum of 3 years of applicable experience in Human Resources, business operations or management

    + Appropriate experience with a large hourly & distributed workforce is a strong plus

    + Experience working with union and non-union employees preferred.

    + Must be able to travel +5% of the time.

    + Aviation industry experience preferred

    + Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy.

    + Strong consultation and communication skills.

    + Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR.

    + Intellectual agility, interpersonal flexibility and deep curiosity to learn.

    + Exposure to strong process and project management discipline.

    + Effective team player and networker

    **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits | Staff & Management )

    REQNUMBER: 84876

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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