- Support and maintain all Oracle Migration & Integration needs as they pertain to all CX Business Applications (OIC, OFS, CRM, DCS, IDCS, Marketing Cloud, Outlook, eCommerce, content management, in conjunction with CX Partner(eVerge, Documoto, Dealer Portal, Five9, Docebo)
- This role (in conjunction with partners) is responsible for representing CX in Dev environment strategy & moves with DevOps to ensure we are aligned
- This role is responsible for all security roles configuration and access and controls for CX (regardless of fusion/non-fusion) internal leads, super users, next level super users, and all CX users', this will be done in conjunction with partners.
- This role is responsible for tracking, reviewing, determining effects on CX, for all updates and upgrades across the entire program (Oracle, Documoto, Five9, Dealer Portal, Docebo).
- This role is responsible for all systems reporting requirements, and enhancement requests for Oracle CX & related systems
- This role oversees any other associate/partner system admins across the program
- This role is responsible for any CX Helpdesk, Oracle SR, or any other partners request for help or service tickets, and their tracking
- Bachelor's degree in Computer Science or related field with equivalent technical and experience
- 5+ years of experience supporting, configuring, implementing Oracle CX
- 2+ years experience in large multi-site implementation projects
- Preferred international implementation experience
- Experience managing and/or coordinating with 3rd party partners
- Experience working with cross functional project teams
- Experience working in a manufacturing environment is preferable
- Preference for the position to be local to Chattanooga, TN but will consider remote
- Experience writing business specifications
- Experience writing and executing test plans
- Experience training users
-
Oracle CX Business Analyst/ Administrator
2 weeks ago
Talent Groups Chattanooga, United StatesThe Oracle CX Business Analyst/ Administrator is responsible for managing and supporting all functional and technical aspects of this module. The position must be able to configure CX, write functional specs, provide production support, write and execute test plans. The position ...
-
Oracle Cloud Consultant
5 days ago
Talent Groups Chattanooga, United StatesTitle: CPQ Cloud Analyst – CPQ (Remote) · Location: Chattanooga, TN · Full-time · Remote role with some Travel · Required Skills: · 5+ years of experience as a business analyst and/or technical analyst · 5+ years of Oracle Cloud Fusion experience specifically with CPQ · Additio ...
-
Education Preparation Program Research Associate
4 weeks ago
The University of Tennessee at Chattanooga Chattanooga, United States Full timeEducation Preparation Program Research Associate (Assessment Coordinator), School of Education Z5 Description Education Preparation Program Research Associate (Assessment Coordinator) (Data Analytics Analyst 1 – MR09) · School of Education · University of Tennessee at Chatta ...
-
Portfolio Analyst
3 days ago
Artech LLC Chattanooga, United States ContractPortfolio Analyst is needed in Chattanooga, to supplement the current Analysis & Controls team. · Description / Comment Utilize best practices, techniques and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communicati ...
-
Warranty Director
1 week ago
ASTEC Chattanooga, United StatesBUILT TO CONNECT · At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills ...
-
Data Specialist
2 weeks ago
Chattanooga State Community College Chattanooga, United States Staff Full timeWe have an opening for a Data Specialist - Strengthening Institutional Program (SIP) at our Chattanooga State campus · Our Purpose - We support and empower everyone in our community to learn without limits. · Our Values: · We cultivate an inclusive environment. · We care about t ...
-
IT Support Analyst Intern
2 weeks ago
Colas Hamilton, United StatesSubsidiary: Barrett Industries · Barrett Industries Corporation, the Colas USA subsidiary that operates primarily in Maryland, Ohio, Pennsylvania, and New York, was founded in 1854. Our family of companies serves everyone from small contractors to government agencies and Fortune ...
-
Prospect Research Analyst
1 day ago
InsideHigherEd Hamilton, United States Administrative Jobs ,Job Category:Professional/Administrative · Position Title:Prospect Research Analyst (Remote Possibility) · Full Time/Part Time:Full Time · Division:Office of Advancement · Department:Prospect Management and Research · Hiring Wage/Salary Range:$56,000 - $60,000 / annually · Determ ...
-
Business Process Analyst
22 hours ago
Raytheon Technologies Corporation Hamilton, United StatesCommunication:-- Facilitate open conversations with the Product Owner, Product Line Manager, and customer management-- Clearly communicate project information to development teams.- Elicitation:-- Ask probing questions to understand project goals.-- Process Analyst, Business, Sal ...
-
340B Pharmacy Analyst
4 weeks ago
Erlanger Health Chattanooga, United StatesJob Summary: · Erlanger's 340B team oversees four entities, numerous child sites, and an expansive contract pharmacy relationship within the program. The 340B analyst will support the 340B Program Coordinator in evaluating the program's strategic growth, financial impacts with in ...
-
Journeyman Management Analyst
22 hours ago
Insignia Technology Services Hamilton, United States"Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data ana ...
-
Software Engineer
22 hours ago
Novel Applications of Vital Information Hamilton, United StatesResidency Status: ALL Candidates Must Be A U.S. Citizen · Clearance: Candidates Must have an Active Secret clearance and the ability to obtain a TS/SCI security clearance. · Time Type: Full-Time, Daytime Schedule - Remote · Relocation Fees: No · Company Overview: · NAOVI is a ...
-
Records Analyst Associate
4 weeks ago
SPS North America Inc Chattanooga, United StatesJob Details · Level · Experienced · Job Location · UUTN - Chattanooga, TN · Position Type · Full Time · Job Category · Customer Service · Description · Job Title: Records Analyst Associate · Reports To: The Records Analyst Associate will report to the Records Operations ...
-
Desk Support Analyst
2 weeks ago
Capleo Global Solutions Pvt Ltd Chattanooga, United StatesJob Title : Desk Support Analyst · Location : Chattanooga, TN 37421 · Duration: 12+ Months Contract (with a possible extension) · Job Description · In Office Position Monday thru Friday · Must be able to lift at least 50 pounds. · Must be able to walk at least 1 Miles daily ...
-
Director, Warranty
1 week ago
Astec Industries Chattanooga, United StatesJob Description · Job DescriptionBUILT TO CONNECT · At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our ...
-
ServiceNow Developer
3 weeks ago
Solutions3 Hamilton, United StatesTitle: ServiceNow Developer Level4 · This is a PIPELINE Position - Start Date TBD Description: · Solutions LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and op ...
-
ServiceNow Developer
1 day ago
Nodel Hamilton, United StatesServiceNow Developer · Location: Dulles, VA · Must have an active Secret Security Clearance · Node is supporting a proprietary customer contract. Node is delivering technical support to customer management and providing technical services to enable customer mission accomplishm ...
-
Admin, CBO Refund Analyst
4 weeks ago
North American Credit Services Chattanooga, United StatesJob Description · Job DescriptionJob Title: AHS/ CBO Refund Administrative Analyst · Department: AHS/ CBO Refunds · Reports to: AHS / CBO Posting / Refund Manager · FLSA Status: Non-Exempt · Revised: August 2015 · SUMMARY: Provides Administrative Support to the CBO Refund Depar ...
-
ServiceNow Developer
1 day ago
BCMC, LLC Hamilton, United StatesBCMC is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. We are seeking a Servic ...
-
Travel and Expense Administrator
2 days ago
The Vincit Group Chattanooga, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Under the general direction of the Travel & Expense Category Manager, the Travel and Expense Administrator will support and ...
Oracle CX Business Analyst/ Administrator - Chattanooga, United States - Talent Groups
Description
The Oracle CX Business Analyst/ Administrator is responsible for managing and supporting all functional and technical aspects of this module. The position must be able to configure CX, write functional specs, provide production support, write and execute test plans. The position will also be responsible for supporting related solutions such as Documoto and Five9. The position should have basic project management skills, coordinating activities with vendors and other internal and project teams.
Key Activities & Responsibilities
To be successful in this role, your experience and competencies are: