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Service Technician - Ankeny, IA, United States - Ingersoll Rand
Description
Schedule:
Monday – Friday 7:30AM – 4:30 PM
Position:
Centrifugal Service Technician
At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too.
The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.
The Centrifugal Service Technician – Compression Technologies and Services serves customers by installing, trouble shooting, repairing, and maintaining our centrifugal compressor product lines including Centac and Turbo Air models, along with additional compressed air system components.
You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.Effectively communicates verbally and in writing with customers and co-workers.
Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including "hands-on" work to assure equipment operates to customer's requirement with limited guidance from the Master Technician.
Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.
Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services and solutions, such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47-point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.
This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.
Advanced customer service skills including conflict management and opportunity development/consulting.It requires employees to regularly lift and or move weight limits in line with the safety policy.
Able to read wiring schematics and diagrams for all equipment.
Serves as technical support for customers and Customer Service Managers
Provides assistance and training to Apprentices and Field Service Technicians.
Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
Advanced network systems installations (IMMC/ASC, X Series Automation)
Basic Air Quality (system compressor/dryer – air treatment)
Company Vehicle Provided
~ Medical and Prescription drug plans
~ Dental, vision, life/AD&D insurance
~ Short- and Long-term disability
~ Health Savings Account
~ Flexible Spending Account
~ Employee Assistance Program
~ Employee Stock Grant
~3 weeks of paid vacation and 11 paid holidays throughout the calendar year
~ Voluntary benefits include legal, accident, and critical illness protection.
~ Tuition Reimbursement
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest.
We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team.
NYSE:
IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities.
Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
PandoLogic.
